Leasepoint Reviews

Thank you for your review, and we hope to assist again soon.

Thank you for your business over the last ten years- and also for your excellent email marketing platform (Email Blaster) that we use regularly. Really pleased you are happy with your latest car from us.

This is great to hear - thank you, and we are pleased you are enjoying one of the best value lease deals we have seen over recent years - a top notch car, at bottom notch pricing !

Thank you very much for your review Kurt. We hope you enjoy your great car!

Ron, thanks very much for your reply. Appreciate you taking the time. Please check your junk email box. We did email you at 11:13AM yesterday, with a solution to this problem - which did not have any tinge of disinterest from us - I promise this would never be the case. Please see copied and pasted our response to you here following the car sadly having the wrong cable: ----------------------------------- Hello Ron,I am sorry to hear that your vehicle was supplied with the wrong cable. All you need to do is to take that cable to your local VW dealer and they should be able to swap it to your correct phone cable. ----------------------------------- I apologise for your inconvenience with this, and I hope we may be able to assist you again, and earn our usual 5 star review, by providing you exactly the same high levels of sevice as with this and all transactions. If there is anything else at that I can do, please drop me a line: roger@leasepoint.co.uk Regards, Roger

Ron, - Just in case of any help, I have also checked and see that Heritage VW are 3.6 miles from your business address - they are the closest VW dealer, and should you pass this way the address is: Whitby Road, Bristol, BS4 3QB

Great to hear Tom, thanks as ever for your valued custom. Speak soon.

Grahame, I am pleased our service was great, but I am really disappointed to hear of the problem regarding your Sat Nav - This has literally just hit my desk 5 minutes ago following your call with Alex and I was sad to hear of this issue > Your requirement was for the radio to be disabled, and I have investigated with the dealer, who thinks one wire too many must have been pulled when taking care of this request for you. Either that, or with the looming becoming more technical, it is no longer as simple as pulling an FM/DAB cable. I also understand you now have this resolved, but if you advised us when the problem was noticed we could have had our national network of audio engineers instructed to come out and put this swiftly right for you. This still remains an option, and if we can do anything else please let us know? Apologies again for the road bump here, and I hope we can assist again soon. Regards, Roger

Grahame, I have just checked and with the sat nav being at fault the advice given was to take to the dealer. Usually if it is the radio disconnection at fault we would work on providing an audio engineer. - From speaking to my colleague who handled the call, she assumed the issue not to be one of the radio disconnection, but perhaps a faulty SD card, hence forwarding you to the dealer, which was the right couse of action. However, we can still assist here, to try and get the radio succesfully disconnected now. I am just dropping you an email on this now, to resolve this for you. Regards, Roger

Thanks for taking the time to leave us a review, and we are really pleased you have found our service great.

Thank you for our 5 star review - this is great to see, and we hope to help you again.

Your long term business with us is greatly appreciated, and it's excellent to see your positive review.