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Rated
Exceptional

Lenleys is a Canterbury based furniture studio, displaying furniture from some of the world’s leading designers and craftsmen.

Service
4.9
/5
Product
5
/5

5

4

3

2

1

276

20

0

1

1

298

ratings over the past year

Displaying all 1,462 reviews
SH
Shaza
Fakenham
4 months ago
Date of purchase: 18/04/2024
What Shaza said about Lenleys:
Easy to use website. Good pricing. Great light and very quick delivery. Impressed
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Mr & Mrs Andrew Wheeler
Worth
4 months ago
Date of purchase: 21/04/2024
What Mr & Mrs Andrew Wheeler said about Lenleys:
Excellent customer service
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MH
Mr George H Harvey
New Romney
5 months ago
Date of purchase: 10/04/2024
What Mr George H Harvey said about Lenleys:
Everything was dealt with smoothly, professionally and in a pleasant way.
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Trusted Customer
4 months ago
Date of purchase: 15/04/2024
Poor customer service following great disappointment in the quality of the sofa received. Some particular sofa’s back cushion squashes down with very poor quality and looks awful. After looking at it
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Oliver
Lenleys
4 months ago
Thank you for your feedback, we are sorry to hear you are disappointed with the after sales service you received. Once you reported your disappointment with one of your sofas we organised an inspection through an independent third party. The back cushions were inspected but no manufacturing fault was identified but rather they needed redressing and regular maintenance. With every order placed with us customers receive a guide on how to maintain furniture with the order confirmation email, this details how to look after sofa cushions. Whilst we appreciate you are disappointed, we are confident we have acted within the consumer act.
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Trusted Customer
4 months ago
Date of purchase: 17/04/2024
Excellent service and very helpful
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MG
Mrs S Gibbs
Canterbury
4 months ago
Date of purchase: 28/03/2024
What Mrs S Gibbs said about Lenleys:
Great nothing to much of a problem excellent
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Trusted Customer
4 months ago
Date of purchase: 21/04/2024
Have purchased many pieces of beautiful furniture and Art from Lenleys over two decades the friendly customer of service from the staff hasn't changed and remains an important part of the buying exper
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Trusted Customer
5 months ago
Date of purchase: 12/04/2024
Good range of leather sofas. Good knowledgeable service from staff. Waiting for our Sofa so cannot comment on this yet.
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Trusted Customer
5 months ago
Date of purchase: 12/04/2024
The showroom was kept to a very high standard, and the advisor was most knowledgeable of what he was selling, very helpful and the price was competitive.
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MP
Mrs Paula Podd
5 months ago
Date of purchase: 09/04/2024
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About Lenleys
Lenleys is a Canterbury based furniture studio, displaying furniture from some of the world’s leading designers and craftsmen.
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25-34 Roper Road, Canterbury, Kent, CT2 7EL, United Kingdom
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About Lenleys
Lenleys is a Canterbury based furniture studio, displaying furniture from some of the world’s leading designers and craftsmen.