LCH Reviews

Good morning, Thank you for taking the time to leave us feedback based on your recent hire with us. I am happy to hear that overall your experience was positive, but do note the comments you have raised in relation to a particular phone call where you reported an issue with the front USB chargers not working. Please be assured that I will raise this with the appropriate managers to be looked into, and I apologise that you found the advice provided to you was rude. I can see that our Fleet team have been made aware of the issue that you raised, and I will also let them know about the boot lid to ensure this is also investigated further. Kind regards, LCH

Good Morning, Thank you for taking the time to leave feedback relating to your recent hire. We are glad that your rental met our usual high standards and will ensure your positive comments are passed onto the teams involved.

Good Morning, Thank you for taking the time to leave us a review. At LCH we strive to supply the best quality vehicles and service to our customers, and are disappointed to hear your experience was far from our usual standards. You have now spoken to Sarah, our senior customer service team leader to discuss the lack of availability in the specific model of vehicle you required and the cleanliness of the vehicle that was provided. Your feedback has been passed to the relevant departments to investigate, and ensure any future bookings meet the LCH standards you have experienced previously. Thank You

Good Afternoon, Thank you for taking the time to leave feedback in relation to your recent hire. The vehicle delivered to you, was returned with new damage to the nearside front tyre, that was not present upon delivery, as shown in your rental agreement. Our Fleet Quality Controller will reach out to you to discuss further, and answer any questions you may have. Thank You

Hello, We have tried to contact you on multiple occasions with no luck. Our alloy charge is set out within the charge table on your rental agreement and the LCH terms & conditions. Upon delivery of the vehicle, there was no damage noted to the alloys or tyres. Additionally, at the start of the hire, you were offered to reduce your excess in the case of any damages, and it was declined at the time. Whilst we are sorry to hear about your negative feelings, there is nothing more that LCH could have done in this case, but do hope you return to us in the future.

Good afternoon, thank you for leaving the positive 5 star review. We are glad to hear you had a positive hire experience with us. Kind regards, LCH

Good afternoon, thank you for taking the time to leave us a review of your recent experience with us. We always strive to deliver exceptional service and I am delighted to see that you felt the service you received was 5 star. Kind regards, LCH

Good afternoon, thank you for your positive feedback on your hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards, LCH

Good afternoon, thank you for leaving the 5 star review. We are glad to hear you had a positive hire experience with us. Kind regards, LCH

Good morning, Thank you for taking the time to leave us a review of your recent experience with us. We always strive to deliver exceptional service and I am delighted to see that you felt the service you received was 5 star. Kind regards, LCH