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LCH Reviews | Customer Service Reviews for https://www.feefo.com/reviews/licensed-carriage-hire | Feefo

Displaying all 1,264 reviews

Graham Colin Heaps

5 months ago

Date of purchase: 11/04/2024

What Graham Colin Heaps said about LCH:

The was delivered when stated & Mangit ran through the T’&C ‘s . No problems. Return of vehicle just as easy.

ChanelleD

LCH

4 months ago

Good morning, Thank you for your feedback, we are glad to hear you had a positive hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards LCH

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Gerrard Oates

5 months ago

Date of purchase: 12/04/2024

What Gerrard Oates said about LCH:

Good vehicle. Driver was excellent. And all punctual and correct

LCH

4 months ago

Hi there, Thank you for taking the time to leave us feedback. We're glad to hear everything was up to standard. Wishing you a wonderful day. LCH

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Trusted Customer

5 months ago

Date of purchase: 10/04/2024

First class - delivery team kept me informed and I had a Polestar 2 with FULL PERFORMANCE pack with software upgrade - absolutely amazing.

LCH

4 months ago

Hi there, Thank you for leaving us feedback, we're really pleased to hear you've had a great experience with our team and service. LCH

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Alice Gray Barker

5 months ago

Date of purchase: 09/04/2024

What Alice Gray Barker said about LCH:

Really quick and helpful service. No questions and a clear process I was taken through. Very reassuring.

LCH

5 months ago

Hi there, Thank you for taking the time to leave us feedback. We value your feedback and we're pleased to hear you had a very positive experience. Kind regards, LCH

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Trusted Customer

5 months ago

Date of purchase: 04/04/2024

Speedy service. Great car. Friendly team who helped quickly.

LCH

5 months ago

Hi there, Thank you for taking the time to leave us feedback. We are really happy to hear you had a positive experience with us. Kind regards, LCH

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Trusted Customer

5 months ago

Date of purchase: 05/04/2024

The hire was great the car was very clean and handover was very thorough.

LCH

5 months ago

Hi, Thank you for leaving feedback. We're happy to hear you had a great experience and that you are pleased with the standard and condition of our vehicle. Kind regards, LCH

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Trusted Customer

5 months ago

Date of purchase: 06/04/2024

LCH is correct and professional privilege company that's for bin so correct and in time for delivery my very good car

LCH

5 months ago

Hi, Thank you for leaving feedback. We're happy to hear you had a great experience and that you are pleased with us delivering within a timely manner. Kind regards, LCH

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Derrick John Stringer

5 months ago

Date of purchase: 01/04/2024

What Derrick John Stringer said about LCH:

Didn't the pick the car up on the day they said they would then was threatened with extra payment on hire because they couldn't collect when they wanted to.

LCH

5 months ago

Hi, Thank you for taking the time to leave us feedback and we're sorry to hear about your recent experience. We appreciate our collection may not have been ideal. Any case of extra payment is once the hire has come to an end. Our Customer service manager will reach shortly out to you. Kind regards, LCH

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Mohamed Hussain Alizadeh

5 months ago

Date of purchase: 02/04/2024

What Mohamed Hussain Alizadeh said about LCH:

Pressured to give the vehicle back before Mercedes had chance to extend the agreement, then wanted to come and get the car back while we were over 60 miles away from home without anyway of getting hom

...

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LCH

5 months ago

Hi, Thank you for taking the time to leave us feedback and we're sorry to hear about your recent experience. Although we appreciate the collection may not have been ideal for you. However to discuss this further our Customer service manager will be in been in touch to assist you. Kind regards, LCH

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Trusted Customer

5 months ago

Date of purchase: 03/04/2024

The car was in a very bad state. The dash cam was hanging, car dash board was very squeaky, brakes were shaky. No replacement was given upon complaint. According to them its not enough to replace me w

...

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LCH

5 months ago

Hi, Thank you for taking the time to leave us feedback and we're sorry to hear about your recent experience. It is to the best of our interest to delivery an outstanding service. Our Customer service manager will be in been in touch to discuss this further with you. Kind regards, LCH

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About LCH

Who are we? We are LCH – one of the most well-respected providers of luxury cars in the UK. What do we do? We deliver bespoke luxury hire, replacement and management services for chauffeur and private hire businesses, manufacturers, dealerships and insurance companies. Why choose us? Our approach is personal. We work with you to deliver a service that fulfils even your most specific requirements, so that you and your customers can enjoy the perfect luxury car experience at every step of the journey.

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0345 890 1000

390 Centennial Park, Elstree, Borehamwood, Hertfordshire, WD6 3TJ, United Kingdom