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LCH Reviews | Customer Service Reviews for https://www.feefo.com/reviews/licensed-carriage-hire | Feefo

Displaying all 1,265 reviews

Doru Enache

6 months ago

Date of purchase: 29/02/2024

What Doru Enache said about LCH:

They are professionals I can say, and very helpful. Sarah she did her best to help me to get the right vehicle for my work. Dave also he was very friendly. Thank you for your suppport !!!

ChanelleD

LCH

5 months ago

Hi there, Thank you for taking the time to leave us feedback. We're happy to hear you had a positive experience. It is to the best of our standard to provide a great service for our customers. Wishing you a wonderful day. LCH

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Peter Ian Burton

6 months ago

Date of purchase: 08/03/2024

What Peter Ian Burton said about LCH:

Great service. Great communications, lovely car. Mahmoud who brought the car for me was an exceptionally helpful and nice fellow .

ChanelleD

LCH

5 months ago

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Shaukat Ali Shah

6 months ago

Date of purchase: 04/03/2024

What Shaukat Ali Shah said about LCH:

All scam cheating

LCH

6 months ago

Hi there, Thank you for taking the time to leave feedback and we're really sorry to hear about your recent experience. At LCH it is to the best of our ability to deliver to the highest standard. We take pride in representing our values and reflecting this upon everything we do. A member of LCH has been in touch to clarify the end of your hire. In the meantime we will give you a call back to discuss your recent experience. Best regards, LCH

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Neil Paice

6 months ago

Date of purchase: 06/03/2024

What Neil Paice said about LCH:

No issues and no problems

ChanelleD

LCH

5 months ago

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Trusted Customer

6 months ago

Date of purchase: 05/03/2024

Good contact when I needed the service and received alternative car quickly

ChanelleD

LCH

5 months ago

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Trusted Customer

6 months ago

Date of purchase: 01/03/2024

Charges for returning car with same amount of charge as is arrived with

LCH

6 months ago

Good afternoon, Thank you for taking the time to leave us feedback and we're sorry to hear about your recent experience. We appreciate you were not happy with the charges. As our team advised, we require all electric vehicles are returned back to us with a minimum charge of 50%. Unfortunately if this has been returned back with less than the minimum requirement, further charges will apply. We want all of our customers to have the best possible experience. In the meantime a trusted member of the team will be happy to look into this and reach out to you shortly. Kind regards, LCH

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Elsayed Moussad S Eyada

6 months ago

Date of purchase: 04/03/2024

What Elsayed Moussad S Eyada said about LCH:

Very good service

ChanelleD

LCH

5 months ago

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Trusted Customer

6 months ago

Date of purchase: 04/03/2024

The driver was very nice and polite, and is a wonderful gentleman

ChanelleD

LCH

5 months ago

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Trusted Customer

6 months ago

Date of purchase: 28/02/2024

Great service

ChanelleD

LCH

5 months ago

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Michael Robert Freeman

6 months ago

Date of purchase: 02/03/2024

What Michael Robert Freeman said about LCH:

Because I have been charged for refueling (electric car) when the car wasn't bought to me full, and i drove very few miles in it. Also delivery man said to leave it with about 50%.........I think I le

...

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LCH

6 months ago

Good afternoon, Thank you for taking the time to leave us feedback and we're sorry to hear about your recent experience. At LCH we want to ensure all of our customers have the best possible experience with us. Before we initiate a delivery, we advise that all vehicles are retuned back to us in the same condition. As part of this with our electric vehicles we do ask a minimum of 50% charge on collections. A trusted member of the team will be happy to look into this reach out to you shortly. Kind regards, LCH

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About LCH

Who are we? We are LCH – one of the most well-respected providers of luxury cars in the UK. What do we do? We deliver bespoke luxury hire, replacement and management services for chauffeur and private hire businesses, manufacturers, dealerships and insurance companies. Why choose us? Our approach is personal. We work with you to deliver a service that fulfils even your most specific requirements, so that you and your customers can enjoy the perfect luxury car experience at every step of the journey.

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0345 890 1000

390 Centennial Park, Elstree, Borehamwood, Hertfordshire, WD6 3TJ, United Kingdom