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Rated
Excellent

We are LCH – one of the most well-respected providers of luxury cars in the UK.

Service
4.5
/5

5

4

3

2

1

224

33

6

5

21

289

ratings over the past year

Displaying all 1,265 reviews
Trusted Customer
7 months ago
Date of purchase: 18/02/2024
Big thank you to Shaun and the team! Top service !
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ChanelleD
LCH
6 months ago
Good morning, Thank you for your feedback, we are glad to hear you had a positive hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle
Trusted Customer
7 months ago
Date of purchase: 17/02/2024
Excellent customer service and vehicles are of good quality. Have now used for over three years and have always been treated like a valuable customer. 6 Stars 👍
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ChanelleD
LCH
6 months ago
Good morning, Thank you for your feedback, we are glad to hear you had a positive hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle
Trusted Customer
7 months ago
Date of purchase: 07/02/2024
Service was really good. Car was delivered fast, vehicle was very clean! Darin did a great job of explaining me the controls of the car. Super professional driver and great costumer service. Highly re
...
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ChanelleD
LCH
6 months ago
Good morning, Thank you for your feedback, we are glad to hear you had a positive hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle
DH
Daryl Keith Horsnell
7 months ago
Date of purchase: 17/02/2024
What Daryl Keith Horsnell said about LCH:
Kept me informed reference delivery of vehicle
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ChanelleD
LCH
6 months ago
Good morning, Thank you for your feedback, we are glad to hear you had a positive hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle
Trusted Customer
7 months ago
Date of purchase: 16/02/2024
Lovely and friendly costumer service especially from the guy who delivered the car he was very helpful and down to earth so I offered to give him a lift to the nearest train station and bless him he f
...
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ChanelleD
LCH
6 months ago
Good morning, Thank you for your feedback, we are glad to hear you had a positive hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle
Trusted Customer
7 months ago
Date of purchase: 13/02/2024
Fast delivery great customer service
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ChanelleD
LCH
6 months ago
Good morning, Thank you for your feedback, we are glad to hear you had a positive hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle
LH
Lawrence Bernard Hyams
7 months ago
Date of purchase: 15/02/2024
What Lawrence Bernard Hyams said about LCH:
Car not fit for my purpose. No luggage space. Should have supplied an S class Mercedes but only supplied an E class Mercedes.
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ChanelleD
LCH
6 months ago
Hi, We are sorry to hear about this but due to demand and vehicle availability we cannot always provide customers with their desired vehicle. We hope the rest of your hire experience with us was a positive one. Thank you, LCH
Trusted Customer
7 months ago
Date of purchase: 12/02/2024
It took longer than I was told by the brand team to get a vehicle which meant I couldn’t do 2 school runs. When the car arrived it was fine - like for like. Although, it was frustrating getting an em
...
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ChanelleD
LCH
6 months ago
Hi, Thank you for leaving feedback, we will surely take this on board. We are sorry to hear about the wait but we hope the rest of your hire experience with us was good. Kind regards, LCH
Trusted Customer
7 months ago
Date of purchase: 10/02/2024
Car was delivered to my home address by James with a very thorough handover. I then returned the car to the garage that my car was being repaired at and LCH picked it up directly from there. Hassle fr
...
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ChanelleD
LCH
7 months ago
Good morning, Thank you for your feedback, we are glad to hear you had a positive hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle
CH
Clive Stuart Halliday
7 months ago
Date of purchase: 07/02/2024
What Clive Stuart Halliday said about LCH:
My experience of LCH ties in with a partnership with Polestar. My car was required to go into the garage for repair, a courtesy car through LCH was quickly organised and made available within hours of
...
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ChanelleD
LCH
7 months ago
Good morning, Thank you for your feedback, we are glad to hear you had a positive hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle
About LCH
Who are we? We are LCH – one of the most well-respected providers of luxury cars in the UK. What do we do? We deliver bespoke luxury hire, replacement and management services for chauffeur and private hire businesses, manufacturers, dealerships and insurance companies. Why choose us? Our approach is personal. We work with you to deliver a service that fulfils even your most specific requirements, so that you and your customers can enjoy the perfect luxury car experience at every step of the journey.
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390 Centennial Park, Elstree, Borehamwood, Hertfordshire, WD6 3TJ, United Kingdom
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About LCH
Who are we? We are LCH – one of the most well-respected providers of luxury cars in the UK. What do we do? We deliver bespoke luxury hire, replacement and management services for chauffeur and private hire businesses, manufacturers, dealerships and insurance companies. Why choose us? Our approach is personal. We work with you to deliver a service that fulfils even your most specific requirements, so that you and your customers can enjoy the perfect luxury car experience at every step of the journey.