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LCH Reviews | Customer Service Reviews for https://www.feefo.com/reviews/licensed-carriage-hire | Feefo

Displaying all 1,265 reviews

Trusted Customer

7 months ago

Date of purchase: 01/02/2024

Delivered by Gavin - quick handover & happy with car - freshly valleted inside & out.

ChanelleD

LCH

7 months ago

Good morning, Thank you for leaving feedback, we are glad to hear you had a positive hire experience with us. I will be sure to pass this onto the team involved. Kind regards, Chanelle

See full customer review

Skipton

7 months ago

Date of purchase: 31/01/2024

What NH said about LCH:

Car was dropped off very quickly after order, was clean and had a good level of charge. Picked up at the end from a different destination with no fuss.

ChanelleD

LCH

7 months ago

Good morning, Thank you for leaving feedback, we are glad to hear you had a positive hire experience with us. I will be sure to pass this onto the team involved. Kind regards, Chanelle

See full customer review

Gabriel G

Heathrow

7 months ago

Date of purchase: 25/01/2024

What Gabriel G said about LCH:

The overall experience was positive. From the moment the car was delivered to my house until I returned the car. The car was clean and the delivery fast. What more do you need when in trouble. I de

...

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ChanelleD

LCH

7 months ago

Good morning, Thank you for leaving feedback, we are glad to hear you had a positive hire experience with us. I will be sure to pass this onto the team involved. Kind regards, Chanelle

See full customer review

Christopher David Ribbens

7 months ago

Date of purchase: 23/01/2024

What Christopher David Ribbens said about LCH:

The initial rental was great but I opted out of any marketing and communication but I have had 3calls and 2 messages and get a text a day wanting feedback. It is insane! Please get the message to leav

...

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ChanelleD

LCH

7 months ago

Hi, Thank you for leaving feedback, we will take this on board. We are glad to hear you had a positive rental experience with us. Kind regards, LCH

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John Coombes

Preston, Lancashire

7 months ago

Date of purchase: 23/01/2024

What John Coombes said about LCH:

The vehicles are always delivered and collected on time. The office staff and delivery team very helpful.

ChanelleD

LCH

7 months ago

Good morning, Thank you for leaving feedback, we are glad to hear you had a positive hire experience with us. I will be sure to pass this onto the team involved. Kind regards, Chanelle

See full customer review

Trusted Customer

8 months ago

Date of purchase: 22/01/2024

From the delivery to the off hire, no trouble. The whole experience was hassle free, and to top it off we got an exact same replacement car!!

ChanelleD

LCH

8 months ago

Good morning, Thank you for leaving feedback, we are glad to hear you had a positive hire experience with us. I will be sure to pass this onto the team involved. Kind regards, Chanelle

See full customer review

Trusted Customer

8 months ago

Date of purchase: 17/01/2024

Yazz and Dave very professional and friendly.. I recommended LCH always the best service.

ChanelleD

LCH

8 months ago

Good morning, Thank you for leaving feedback, we are glad to hear you had a positive hire experience with us. I will be sure to pass this onto the team involved. Kind regards, Chanelle

See full customer review

Trusted Customer

8 months ago

Date of purchase: 17/01/2024

Paul Warner was the driver who delivered the car to me twice he was very professional and helpful. The service is overall good, took a bit of time(few days) to connect to the mercedes me app , if th

...

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ChanelleD

LCH

8 months ago

Good morning, Thank you for taking the time to leave us feedback on your hire experience with us. We are glad to hear you had a positive hire experience with us. Kind regards, LCH

See full customer review

Trusted Customer

8 months ago

Date of purchase: 18/01/2024

Yes. All is good.

ChanelleD

LCH

8 months ago

Good afternoon, Thank you for leaving positive feedback on your hire experience with us. I will be sure to pass this onto the team involved. Kind regards, Chanelle

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Andrew Reeves

8 months ago

Date of purchase: 20/01/2024

What Andrew Reeves said about LCH:

I was charged the wrong amount for my insurance!

ChanelleD

LCH

8 months ago

Good morning, We are sorry to hear about this. If you would like to further discuss this, please give us a call. Kind regards LCH

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About LCH

Who are we? We are LCH – one of the most well-respected providers of luxury cars in the UK. What do we do? We deliver bespoke luxury hire, replacement and management services for chauffeur and private hire businesses, manufacturers, dealerships and insurance companies. Why choose us? Our approach is personal. We work with you to deliver a service that fulfils even your most specific requirements, so that you and your customers can enjoy the perfect luxury car experience at every step of the journey.

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0345 890 1000

390 Centennial Park, Elstree, Borehamwood, Hertfordshire, WD6 3TJ, United Kingdom