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LCH Reviews | Customer Service Reviews for https://www.feefo.com/reviews/licensed-carriage-hire | Feefo

Displaying all 1,265 reviews

Trusted Customer

8 months ago

Date of purchase: 10/01/2024

Delivery driver very professional and courteous

ChanelleD

LCH

8 months ago

Good afternoon, Thank you for leaving positive feedback on your hire experience with us. I will be sure to pass this onto the team involved. Kind regards, Chanelle

ChanelleD

LCH

8 months ago

Good afternoon, Thank you for leaving positive feedback on your hire experience with us. I will be sure to pass this onto the team involved. Kind regards, Chanelle

See full customer review

Christopher James Elliott

8 months ago

Date of purchase: 11/01/2024

What Christopher James Elliott said about LCH:

Good staff, delivery as promised and car neat, tidy and good quality

ChanelleD

LCH

8 months ago

Good afternoon, Thank you for leaving positive feedback on your hire experience with us. I will be sure to pass this onto the team involved. Kind regards, Chanelle

See full customer review

David Alyas Mohd Begum

8 months ago

Date of purchase: 09/01/2024

What David Alyas Mohd Begum said about LCH:

The worst service never recommend these

ChanelleD

LCH

8 months ago

Good morning, We are sorry to hear you did not have a positive hire experience with us. Our Customer Experience Manager will be contacting you to discuss this further. Kind regards, LCH

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Simion Olimpiu Ionut

8 months ago

Date of purchase: 19/12/2023

What Simion Olimpiu Ionut said about LCH:

Good service!

ChanelleD

LCH

8 months ago

Good afternoon, Thank you for leaving positive feedback on your hire experience with us. I will be sure to pass this onto the team involved. Kind regards, Chanelle

See full customer review

Dipakvrand Ruparelia

8 months ago

Date of purchase: 05/01/2024

What Dipakvrand Ruparelia said about LCH:

Did everything I asked for and were quick to respond to my questions.

ChanelleD

LCH

8 months ago

Good afternoon, Thank you for leaving positive feedback on your hire experience with us. I will be sure to pass this onto the team involved. Kind regards, Chanelle

See full customer review

Benjamin

London

8 months ago

Date of purchase: 05/01/2024

What Benjamin said about LCH:

Always reactive and the right information is given each time.

ChanelleD

LCH

8 months ago

Good afternoon, Thank you for leaving positive feedback on your hire experience with us. I will be sure to pass this onto the team involved. Kind regards, Chanelle

See full customer review

Trusted Customer

8 months ago

Date of purchase: 04/01/2024

Julian was good with handover Was electric instead of diesel not happy also number of seats at the back

ChanelleD

LCH

8 months ago

Good morning, We are glad to hear you had a positive hire experience with us. Regarding the vehicle you were provided with, we do try to provide customers with the most suitable car for their needs however, due to demand and vehicle availability we cannot always do this. Kind regards, LCH

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Shear Khan

8 months ago

Date of purchase: 27/12/2023

What Shear Khan said about LCH:

Lch has always had a bench mark in pristine condition Pco vehicles.. they have a great team to make sure your back on the road to earn your money with unlimited mileage and very friendly delivery dri

...

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ChanelleD

LCH

8 months ago

Good morning, Thank you for your feedback, we are glad to hear you had a positive hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle

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Trusted Customer

8 months ago

Date of purchase: 23/12/2023

Clear communication and updates for drop off and no problems for dropping back to the dealership. The guy that dropped the car off was personable and clear

ChanelleD

LCH

8 months ago

See full customer review

Mohammed Patel

8 months ago

Date of purchase: 20/12/2023

What Mohammed Patel said about LCH:

I requested 8 seater diesel v class but got only 7 seater electric vehicle

ChanelleD

LCH

8 months ago

Morning, Thank you for taking the time to leave feedback. Regarding the vehicle provided to you, we do try to provide customers with a suitable car however, due to demand and vehicle availability we cannot always do this. We hope the rest of your hire experience with us was positive. Kind regards, LCH

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About LCH

Who are we? We are LCH – one of the most well-respected providers of luxury cars in the UK. What do we do? We deliver bespoke luxury hire, replacement and management services for chauffeur and private hire businesses, manufacturers, dealerships and insurance companies. Why choose us? Our approach is personal. We work with you to deliver a service that fulfils even your most specific requirements, so that you and your customers can enjoy the perfect luxury car experience at every step of the journey.

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0345 890 1000

390 Centennial Park, Elstree, Borehamwood, Hertfordshire, WD6 3TJ, United Kingdom