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Rated
Excellent

We are LCH – one of the most well-respected providers of luxury cars in the UK.

Service
4.5
/5

5

4

3

2

1

223

32

6

4

21

286

ratings over the past year

Displaying all 1,265 reviews
Trusted Customer
8 months ago
Date of purchase: 21/12/2023
Everything
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ChanelleD
LCH
8 months ago
Good morning, Thank you for your positive feedback on your hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle
Trusted Customer
8 months ago
Date of purchase: 22/12/2023
Great communication.
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ChanelleD
LCH
8 months ago
Good morning, Thank you for your positive feedback on your hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle
Trusted Customer
8 months ago
Date of purchase: 22/12/2023
Exceptional service
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ChanelleD
LCH
8 months ago
Good morning, Thank you for your feedback, we are glad to hear you had a positive hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle
Trusted Customer
8 months ago
Date of purchase: 18/12/2023
Excellent communication and very punctual with vehicle drop off and collection.
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ChanelleD
LCH
8 months ago
Good morning, Thank you for your feedback, we are glad to hear you had a positive hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle
RH
Rob Head
Cleckheaton
8 months ago
Date of purchase: 22/12/2023
What Rob Head said about LCH:
Outstanding from start to finish. Great drivers, great service.
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ChanelleD
LCH
8 months ago
Good morning, Thank you for your feedback, we are glad to hear you had a positive hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle
CD
Colin Gary R F Davis
9 months ago
Date of purchase: 18/12/2023
What Colin Gary R F Davis said about LCH:
I had a bad experience From start to finish. My manufacturer replacement vehicle was of a completely different class and unsuitable despite several requests to change the vehicle nothing was done and
...
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ChanelleD
LCH
8 months ago
Hello, We are sorry to hear that you did not have a positive hire experience with us. Regarding the vehicle provided to you, we do try to provide a like for like car however, due to demand and vehicle availability we cannot always do this; for the same reason we cannot always swap cars for customers. If you have any further questions, please give us a call. Kind regards, LCH
EA
Eagle Chauffeurs (Ardian)
9 months ago
Date of purchase: 18/12/2023
What Eagle Chauffeurs (Ardian) said about LCH:
The car was delivered as promised clean full tank no damage on a car 100% spot on
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ChanelleD
LCH
9 months ago
Good morning, Thank you for your positive feedback on your hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle
Trusted Customer
9 months ago
Date of purchase: 18/12/2023
Delivered on time, clean & tidy in great condition.
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ChanelleD
LCH
9 months ago
Good morning, Thank you for your feedback, we are glad to hear you had a positive hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle
RM
Richard Graham McLachlan
9 months ago
Date of purchase: 11/12/2023
What Richard Graham McLachlan said about LCH:
Vehicle delivered in good time and the LCH representative Derek was excellent.
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ChanelleD
LCH
9 months ago
Good morning, Thank you for your feedback, we are glad to hear you had a positive hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle
MM
Mohammed Fawad Mohsini
9 months ago
Date of purchase: 01/12/2023
What Mohammed Fawad Mohsini said about LCH:
The delivery of the vehicle was delayed
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ChanelleD
LCH
8 months ago
Hello, We are sorry to hear about the delay in getting the vehicle to you. We do aim to reach customers within 3 hours however, due to unforeseen circumstances there can be delays that are out of our control We do hope the rest of your hire experience with us was a positive one. Thank you, LCH
About LCH
Who are we? We are LCH – one of the most well-respected providers of luxury cars in the UK. What do we do? We deliver bespoke luxury hire, replacement and management services for chauffeur and private hire businesses, manufacturers, dealerships and insurance companies. Why choose us? Our approach is personal. We work with you to deliver a service that fulfils even your most specific requirements, so that you and your customers can enjoy the perfect luxury car experience at every step of the journey.
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390 Centennial Park, Elstree, Borehamwood, Hertfordshire, WD6 3TJ, United Kingdom
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About LCH
Who are we? We are LCH – one of the most well-respected providers of luxury cars in the UK. What do we do? We deliver bespoke luxury hire, replacement and management services for chauffeur and private hire businesses, manufacturers, dealerships and insurance companies. Why choose us? Our approach is personal. We work with you to deliver a service that fulfils even your most specific requirements, so that you and your customers can enjoy the perfect luxury car experience at every step of the journey.