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LCH Reviews | Customer Service Reviews for https://www.feefo.com/reviews/licensed-carriage-hire | Feefo

Displaying all 1,265 reviews

Mohammed Fawad Mohsini

9 months ago

Date of purchase: 01/12/2023

What Mohammed Fawad Mohsini said about LCH:

The delivery of the vehicle was delayed

ChanelleD

LCH

8 months ago

Hello, We are sorry to hear about the delay in getting the vehicle to you. We do aim to reach customers within 3 hours however, due to unforeseen circumstances there can be delays that are out of our control We do hope the rest of your hire experience with us was a positive one. Thank you, LCH

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Trusted Customer

9 months ago

Date of purchase: 11/12/2023

Same vehicle as I have and service

ChanelleD

LCH

9 months ago

Good morning, Thank you for your positive feedback on your hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle

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Trusted Customer

9 months ago

Date of purchase: 30/11/2023

Great service

ChanelleD

LCH

9 months ago

Good morning, Thank you for your positive feedback on your hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle

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Jason Harris

9 months ago

Date of purchase: 07/12/2023

What Jason Harris said about LCH:

Jamie and Sean were absolutely brilliant at LCH, they organise me a replacement vehicle straightaway.

ChanelleD

LCH

9 months ago

Good morning, Thank you for your feedback, we are glad to hear you had a positive hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle

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Trusted Customer

9 months ago

Date of purchase: 13/12/2023

Friendly delivery driver and good communication on delivery time

ChanelleD

LCH

9 months ago

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Kenan Kel

9 months ago

Date of purchase: 06/12/2023

What Kenan Kel said about LCH:

When it cames to collection of the damaged parts on the vehicle keep on sending emails to make payments if the damage was caused by myself of course I will be making the payment but when the vehicle i

...

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ChanelleD

LCH

8 months ago

Hello, Inspections are carried out before and after the hire to ensure customers are not mistakenly charged for damage. Customers will therefore receive emails requesting the necessary payments until this is actioned. Our customer experience manager will be contacting you to discuss this further. If you would like to further discuss this or have any questions, please give us a call. Kind regards, LCH

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Rashmikant K V Shah

9 months ago

Date of purchase: 10/12/2023

What Rashmikant K V Shah said about LCH:

Start to finish with utmost courtesy & respect. Shaun was very helpful and so was the Admin staff. Sorry I am not able to recall their names..

ChanelleD

LCH

9 months ago

Good afternoon, Thank you for your positive feedback on your hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle

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Trusted Customer

9 months ago

Date of purchase: 08/12/2023

Great service! My car broke down, the next day I was given a nice new like for like replacement. Vehicle was delivered with no head ache. Car was clean and well presented. Good service from the driver

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ChanelleD

LCH

9 months ago

Good afternoon, Thank you for your positive feedback on your hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle

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Trusted Customer

9 months ago

Date of purchase: 07/12/2023

Very smooth start to finish

ChanelleD

LCH

9 months ago

Good afternoon, Thank you for your positive feedback on your hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle

See full customer review

Trusted Customer

9 months ago

Date of purchase: 06/12/2023

Good communication from the team at LCH from organising delivery, to pick up. Tony, who delivered my vehicle was excellent and took me through all the areas of damage and logged any additional as we w

...

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ChanelleD

LCH

8 months ago

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About LCH

Who are we? We are LCH – one of the most well-respected providers of luxury cars in the UK. What do we do? We deliver bespoke luxury hire, replacement and management services for chauffeur and private hire businesses, manufacturers, dealerships and insurance companies. Why choose us? Our approach is personal. We work with you to deliver a service that fulfils even your most specific requirements, so that you and your customers can enjoy the perfect luxury car experience at every step of the journey.

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0345 890 1000

390 Centennial Park, Elstree, Borehamwood, Hertfordshire, WD6 3TJ, United Kingdom