How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

LCH Reviews | Customer Service Reviews for https://www.feefo.com/reviews/licensed-carriage-hire | Feefo

Displaying all 1,266 reviews

Trusted Customer

10 months ago

Date of purchase: 21/11/2023

Excellent service and efficient team. Very helpful and polite .

ChanelleD

LCH

10 months ago

Good morning, Thank you for your feedback, we are glad to hear you had a positive hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle

See full customer review

Trusted Customer

10 months ago

Date of purchase: 21/11/2023

Insurance is not compatible. N didn’t get the small car as I required

ChanelleD

LCH

9 months ago

Good morning, We appreciate you taking the time to leave the feedback for us that you have. Whilst we are pleased you’re happy with our service, we share your frustration with the insurance. Unfortunately, it is out of our control if they allow LCH cars to be used under particular insurances. Regarding the size of the car, this is based on availability of the cars we have, we try our best to provide everyone with the most suitable/ wanted car however, due to cars in fleet this may not always be the case. Thank you once again for your feedback. Kind regards, LCH

See full customer review

Trusted Customer

10 months ago

Date of purchase: 21/11/2023

Nice company

ChanelleD

LCH

10 months ago

Good morning, Thank you for your positive feedback on your hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle

See full customer review

Bryan William Marsh

10 months ago

Date of purchase: 16/11/2023

What Bryan William Marsh said about LCH:

Good quick service and good handover when car dropped off

ChanelleD

LCH

10 months ago

See full customer review

Mohammed Saleem Malik

10 months ago

Date of purchase: 17/11/2023

What Mohammed Saleem Malik said about LCH:

Good service and very helpful

ChanelleD

LCH

10 months ago

Good morning, Thank you for your positive feedback on your hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle

See full customer review

Trusted Customer

10 months ago

Date of purchase: 13/11/2023

Just a good service

ChanelleD

LCH

10 months ago

Good morning, Thank you for your positive feedback on your hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle

See full customer review

Trusted Customer

10 months ago

Date of purchase: 10/11/2023

Ally dropped off and collected the car. He was punctual and helpful. Easy process.

ChanelleD

LCH

10 months ago

See full customer review

Trusted Customer

10 months ago

Date of purchase: 16/11/2023

Very good service, easy collection and drop off

ChanelleD

LCH

10 months ago

Good afternoon, Thank you for your feedback on your recent hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle

See full customer review

Timothy Hobday

10 months ago

Date of purchase: 16/11/2023

What Timothy Hobday said about LCH:

Driver arrived on time and a smooth return of the vehicle.

ChanelleD

LCH

10 months ago

Good afternoon, Thank you for your feedback on your recent hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle

See full customer review

Trusted Customer

10 months ago

Date of purchase: 14/11/2023

Very professional & efficient. Good customer service.

ChanelleD

LCH

10 months ago

Good afternoon, Thank you for your feedback on your recent hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle

See full customer review

Not received a review invite?

About LCH

Who are we? We are LCH – one of the most well-respected providers of luxury cars in the UK. What do we do? We deliver bespoke luxury hire, replacement and management services for chauffeur and private hire businesses, manufacturers, dealerships and insurance companies. Why choose us? Our approach is personal. We work with you to deliver a service that fulfils even your most specific requirements, so that you and your customers can enjoy the perfect luxury car experience at every step of the journey.

Read all

0345 890 1000

390 Centennial Park, Elstree, Borehamwood, Hertfordshire, WD6 3TJ, United Kingdom