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LCH Reviews | Customer Service Reviews for https://www.feefo.com/reviews/licensed-carriage-hire | Feefo

Displaying all 1,266 reviews

Joshua Paul Hardman

10 months ago

Date of purchase: 10/11/2023

What Joshua Paul Hardman said about LCH:

The service was excellent from drop off to collection hassle free

ChanelleD

LCH

10 months ago

Good afternoon, Thank you for your feedback on your recent hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle

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Charles Bertin

Harlow

10 months ago

Date of purchase: 10/11/2023

What Charles Bertin said about LCH:

Excellent customer communication and update. A decent car with no issues. I was impressed with the service.

ChanelleD

LCH

10 months ago

Good morning, Thank you for your feedback on your recent hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle

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Trusted Customer

10 months ago

Date of purchase: 06/11/2023

Beware. Take pictures of the car when they bring it to you. They hit me with a 485£ invoice for some surface scratches on the rear bumper that would go away with a polish. Not fair LCH to charge me th

...

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LCH

10 months ago

Hello, We are sorry you feel this was but unfortunately the vehicle had been returned to us with a lot of damage on and whilst you say this was 'surface scratches' the scuffs are so deep in part that there is no paint left and you are able to see the plastic moulding of the bumper. Due to this, as i am sure you understand we need to repair the damage that has been caused by you during the hire. We are sorry you feel its not fair to charge you the amount of money that we have however, we also don't feel its right to deliver vehicles to customers in the condition that this has been returned to us in. We hope you can see where we are coming from however if you remain unhappy and wish to discuss this further, please feel free to call us. Kind Regards

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Trusted Customer

10 months ago

Date of purchase: 04/11/2023

All good brilliant service

ChanelleD

LCH

10 months ago

Good morning, Thank you for your feedback on your recent hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle

See full customer review

Trusted Customer

10 months ago

Date of purchase: 01/11/2023

Gavin was fantastic. He was punctual, polite and called beforehand to tell me that he could arrive earlier if that suited me, which it did. Someone always picked up straight away on the phone, which i

...

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ChanelleD

LCH

10 months ago

Good morning, Thank you for your feedback, we are glad to hear you had a positive hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle

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Trusted Customer

10 months ago

Date of purchase: 07/11/2023

Well organised and did what they said they would.

ChanelleD

LCH

10 months ago

Good morning, Thank you for your feedback on your recent hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle

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Andrei-Gabriel Farcas

10 months ago

Date of purchase: 06/11/2023

What Andrei-Gabriel Farcas said about LCH:

Very fast and profesional services

ChanelleD

LCH

10 months ago

Good morning, Thank you for your feedback on your recent hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle

See full customer review

Trusted Customer

10 months ago

Date of purchase: 01/11/2023

Very professional and you did precisely what you said you would and when and everybody was very helpful.

ChanelleD

LCH

10 months ago

Good morning, Thank you for your feedback on your recent hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle

See full customer review

Trusted Customer

10 months ago

Date of purchase: 31/10/2023

First class service throughout

ChanelleD

LCH

10 months ago

Good morning, Thank you for your feedback on your recent hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle

See full customer review

Keith Burrows

10 months ago

Date of purchase: 30/10/2023

What Keith Burrows said about LCH:

Excellent from start to finish

ChanelleD

LCH

10 months ago

Good morning, Thank you for your feedback on your recent hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle

See full customer review

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About LCH

Who are we? We are LCH – one of the most well-respected providers of luxury cars in the UK. What do we do? We deliver bespoke luxury hire, replacement and management services for chauffeur and private hire businesses, manufacturers, dealerships and insurance companies. Why choose us? Our approach is personal. We work with you to deliver a service that fulfils even your most specific requirements, so that you and your customers can enjoy the perfect luxury car experience at every step of the journey.

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0345 890 1000

390 Centennial Park, Elstree, Borehamwood, Hertfordshire, WD6 3TJ, United Kingdom