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LCH Reviews | Customer Service Reviews for https://www.feefo.com/reviews/licensed-carriage-hire | Feefo

Displaying all 1,267 reviews

Trusted Customer

1 year ago

Date of purchase: 06/08/2023

All great and Jamal in particual is a very good and very dedicated member of the Team. Every time he delivers the car he is really good and very thorough, pleasant and nice. Thank you Jamal and thank

...

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ChanelleD

LCH

1 year ago

Good afternoon, Thank you for leaving feedback, glad to hear you are happy with the hire experience. I shall be sure to pass this feedback on to our team. Kind regards, Chanelle

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Trusted Customer

1 year ago

Date of purchase: 04/08/2023

Car arrived with damage including damage on alloys then you are trying to charge an excessive amount for a scratch on an alloy. Car had CCTV inside looking at driver, I have children and not happy th

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LCH

1 year ago

Hello, At LCH we take data security very seriously and we have listened to the initial call for the hire confirmation where you were advised regarding the CCTV. Additionally inside the vehicle there are stickers making them aware the vehicle is fitted with CCTV and at no point in the hire were LCH informed you were not happy about this. The Alloy charge is the price set out on your rental agreement at the start of the hire which you signed to agree to and is actually a lot lower than the industry standard charges. Additionally we can see that you were offered the opportunity to lower the excess on the vehicle and protect yourself against these charges by taking out our insurance damage waiver but this was declined. We feel in this case, whilst we are sorry to hear you feel this way that there is no more LCH could have done in regards to your negative feelings.

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Muhammad Tariq

1 year ago

Date of purchase: 03/08/2023

What Muhammad Tariq said about LCH:

Very good service on time delivery cleaned car

ChanelleD

LCH

1 year ago

Good afternoon, Thank you for leaving feedback for us on your hire experience. I shall be sure to pass this feedback on to our team. Kind regards, Chanelle

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Trusted Customer

1 year ago

Date of purchase: 03/08/2023

Excellent service, New car Mercedes Benz I got the car from LCH within 2 hrs few times when I needed, this makes me fill confident for the next time if needed, I really appreciate your fast delivery o

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ChanelleD

LCH

1 year ago

Good afternoon, Thank you for leaving feedback, glad to hear you had a positive hire experience with us. I shall be sure to pass this feedback on to our team. Kind regards, Chanelle

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Trusted Customer

1 year ago

Date of purchase: 02/08/2023

Good service

ChanelleD

LCH

1 year ago

Good afternoon, Thank you for leaving feedback for us on your hire experience. I shall be sure to pass this feedback on to our team. Kind regards, Chanelle

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Mohammed Babor Sultan

1 year ago

Date of purchase: 03/08/2023

What Mohammed Babor Sultan said about LCH:

This is an excellent hire company , Very good cars very good and helpful customer service . Special you will get them very easy and very good in timing as well. Thanks a lot to LCH

ChanelleD

LCH

1 year ago

Good afternoon, Thank you for leaving feedback, glad to hear you had a good hire experience with us. I shall be sure to pass this feedback on to our team. Kind regards, Chanelle

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Jansdin Raj Emmanuel

1 year ago

Date of purchase: 01/08/2023

What Jansdin Raj Emmanuel said about LCH:

Very good service.

ChanelleD

LCH

1 year ago

Good afternoon, Thank you for leaving feedback for us on your hire experience. I shall be sure to pass this feedback on to our team. Kind regards, Chanelle

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Raymond Appau Owusa

1 year ago

Date of purchase: 14/07/2023

What Raymond Appau Owusa said about LCH:

The service was quick and simple. Would recommend them anytime

ChanelleD

LCH

1 year ago

Good Morning, Thankyou for leaving feedback for us on your hire experience. We shall be sure to pass this feedback on to our team. kind regards LCH

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Trusted Customer

1 year ago

Date of purchase: 29/07/2023

Very quick to get in touch, quick to respond to queries and the delivery service was excellent. All staff were friendly and helpful.

ChanelleD

LCH

1 year ago

Good afternoon, Thank you for leaving feedback for us on your hire experience. I shall be sure to pass this feedback on to our team. Kind regards, Chanelle

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Trusted Customer

1 year ago

Date of purchase: 31/07/2023

Sean Ravin is very helpful and a credit to the company. They are efficient and go the extra mile to satisfy your needs.

ChanelleD

LCH

1 year ago

Good afternoon, Thank you for leaving feedback for us on your hire experience. I shall be sure to pass this feedback on to our team. Kind regards, Chanelle

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About LCH

Who are we? We are LCH – one of the most well-respected providers of luxury cars in the UK. What do we do? We deliver bespoke luxury hire, replacement and management services for chauffeur and private hire businesses, manufacturers, dealerships and insurance companies. Why choose us? Our approach is personal. We work with you to deliver a service that fulfils even your most specific requirements, so that you and your customers can enjoy the perfect luxury car experience at every step of the journey.

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0345 890 1000

390 Centennial Park, Elstree, Borehamwood, Hertfordshire, WD6 3TJ, United Kingdom