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Rated
Excellent

We are LCH – one of the most well-respected providers of luxury cars in the UK.

Service
4.5
/5

5

4

3

2

1

224

32

6

4

22

288

ratings over the past year

Displaying all 1,267 reviews
CN
Charalampos Ntouka
1 year ago
Date of purchase: 04/07/2023
What Charalampos Ntouka said about LCH:
The collections team. They collections team when they collect their car from Mercedes-Benz Croydon they said that the car was damaged wich this i can confirm that it's untrue. When i dropped the car w
...
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LCH
LCH
1 year ago
Hello Mr Ntouka, Thankyou for taking the time to leave this feedback for us. We understand you are and have been in correspondence with our Fleet Quality Controller Karl. We shall leave him to discuss this matter with you as you have been. Thankyou Kind Regards LCH
Trusted Customer
1 year ago
Date of purchase: 11/07/2023
Excellent first class
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LCH
LCH
1 year ago
Good Morning, Thankyou for leaving feedback for us on your hire experience. We shall be sure to pass this feedback on to our team. kind regards LCH
Trusted Customer
1 year ago
Date of purchase: 10/07/2023
All good and it does what it says on the tin ( T's & C's) Overall, satisfied
Merchant Logo
LCH
LCH
1 year ago
Good Morning, Thankyou for leaving feedback for us on your hire experience. We shall be sure to pass this feedback on to our team. kind regards LCH
Trusted Customer
1 year ago
Date of purchase: 05/07/2023
Customer service
Merchant Logo
LCH
LCH
1 year ago
Hello, Thankyou for your positive feedback. Kind Regards LCH
Trusted Customer
1 year ago
Date of purchase: 06/07/2023
Very efficient, quick response and problem solved.
Merchant Logo
LCH
LCH
1 year ago
Good Morning, Thankyou for leaving feedback for us on your hire experience. We shall be sure to pass this feedback on to our team. kind regards LCH
Trusted Customer
1 year ago
Date of purchase: 06/07/2023
Prompt and convenient service. Car dropped off same day and picked up from dealership. Minor issue with damage on returning the car resolved quickly and without fuss
Merchant Logo
LCH
LCH
1 year ago
Good Morning, Thankyou for leaving feedback for us on your hire experience. We shall be sure to pass this feedback on to our team. kind regards LCH
DH
David Hazlewood
1 year ago
Date of purchase: 05/07/2023
What David Hazlewood said about LCH:
Service was excellent, on time and very easy Car was excellent The whole experience was so easy and smooth
Merchant Logo
LCH
LCH
1 year ago
Good Morning, Thankyou for leaving feedback for us on your hire experience. We shall be sure to pass this feedback on to our team. kind regards LCH
Trusted Customer
1 year ago
Date of purchase: 30/06/2023
I was emailed saying that there are some small damages to the car, you didn’t say what they are and I didn’t see any
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LCH
LCH
1 year ago
Hello, We believe our Customer Experience Manager has tried to reach out to you in order to discuss this further with you. Please call us on 0345 890 1000. Kind Regards LCH
MA
Mohammed Ahmed N Ali
1 year ago
Date of purchase: 30/06/2023
What Mohammed Ahmed N Ali said about LCH:
Very good car and the service was excellent.
Merchant Logo
LCH
LCH
1 year ago
Good Morning, Thankyou for leaving feedback for us on your hire experience. We shall be sure to pass this feedback on to our team. kind regards LCH
Trusted Customer
1 year ago
Date of purchase: 27/06/2023
Car was arranged quickly and delivered within a day.
Merchant Logo
LCH
LCH
1 year ago
Hello, Thankyou for your review based upon your hire experience with us. At LCH we work hard to ensure our customers are happy when hiring so we really appreciate your feedback. We will be sure to pass this on to all of our team involved with your hire. Kind Regards LCH
About LCH
Who are we? We are LCH – one of the most well-respected providers of luxury cars in the UK. What do we do? We deliver bespoke luxury hire, replacement and management services for chauffeur and private hire businesses, manufacturers, dealerships and insurance companies. Why choose us? Our approach is personal. We work with you to deliver a service that fulfils even your most specific requirements, so that you and your customers can enjoy the perfect luxury car experience at every step of the journey.
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390 Centennial Park, Elstree, Borehamwood, Hertfordshire, WD6 3TJ, United Kingdom
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About LCH
Who are we? We are LCH – one of the most well-respected providers of luxury cars in the UK. What do we do? We deliver bespoke luxury hire, replacement and management services for chauffeur and private hire businesses, manufacturers, dealerships and insurance companies. Why choose us? Our approach is personal. We work with you to deliver a service that fulfils even your most specific requirements, so that you and your customers can enjoy the perfect luxury car experience at every step of the journey.