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LCH Reviews | Customer Service Reviews for https://www.feefo.com/reviews/licensed-carriage-hire | Feefo

CR

Carol Rennie

1 year ago

Date of purchase: 22/06/2023

What Carol Rennie said about LCH:

Lovely guy handing over the car, he’d gone out of his way to present it beautifully (an extra clean en-route!) - super car, very speedy and efficient process and handover

LCH

1 year ago

Hello, Thankyou for your review based upon your hire experience with us. At LCH we work hard to ensure our customers are happy when hiring so we really appreciate your feedback. We will be sure to pass this on to all of our team involved with your hire. Kind Regards LCH

0

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LJ

Lukas Eugenijus Jusys

1 year ago

Date of purchase: 20/06/2023

What Lukas Eugenijus Jusys said about LCH:

Fantastic service. Posh car. Helpful staff.

LCH

1 year ago

Hello, Thankyou for your review based upon your hire experience with us. At LCH we work hard to ensure our customers are happy when hiring so we really appreciate your feedback. We will be sure to pass this on to all of our team involved with your hire. Kind Regards LCH

0

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Trusted Customer

1 year ago

Date of purchase: 22/06/2023

Quick and helpful service with friendly and knowledgeable staff.

LCH

1 year ago

Hello, Thankyou for your review based upon your hire experience with us. At LCH we work hard to ensure our customers are happy when hiring so we really appreciate your feedback. We will be sure to pass this on to all of our team involved with your hire. Kind Regards LCH

0

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Trusted Customer

1 year ago

Date of purchase: 19/06/2023

Delivered car quickly and efficiently exactly when said

LCH

1 year ago

Hello, Thankyou for your review based upon your hire experience with us. At LCH we work hard to ensure our customers are happy when hiring so we really appreciate your feedback. We will be sure to pass this on to all of our team involved with your hire. Kind Regards LCH

0

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RT

Raul-Ioan Tomulescu

1 year ago

Date of purchase: 20/06/2023

What Raul-Ioan Tomulescu said about LCH:

Customer service very professional, helpful and very nice, same as the delivery team

LCH

1 year ago

Hello, Thankyou for your review based upon your hire experience with us. At LCH we work hard to ensure our customers are happy when hiring so we really appreciate your feedback. We will be sure to pass this on to all of our team involved with your hire. Kind Regards LCH

0

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MA

Mahfoud Abdiche

Central London

1 year ago

Date of purchase: 19/06/2023

What Mahfoud Abdiche said about LCH:

Quick response, great communication, all my requests were taken in consideration and executed. The staff's very friendly. The vehicle was delivered on time an. I got like for like car and kept

...

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LCH

1 year ago

Hello, Thankyou for your review based upon your hire experience with us. At LCH we work hard to ensure our customers are happy when hiring so we really appreciate your feedback. We will be sure to pass this on to all of our team involved with your hire. Kind Regards LCH

1

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MG

Michael Green

1 year ago

Date of purchase: 20/06/2023

What Michael Green said about LCH:

The vehicle you provided was not up to standard for a hire vehicle. It had 92k on yhe clock,ropey,roughshod engine,that was noisy,and black shiny seats,through excessive wear

LCH

1 year ago

Hello Mr Green, Thankyou for taking the time to leave us this feedback and as disappointing as it may be to read this, we are very keen to understand your experience further to ensure we are able to learn from any errors that may have occurred moving forward. Our Customer Experience Manager will be contacting you to discuss this further. Kind Regards LCH

0

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GB

Gary Stephen Broadhurst

1 year ago

Date of purchase: 15/06/2023

What Gary Stephen Broadhurst said about LCH:

Overall service was excellent. Regular communication and vehicle was provided within the agreed time frames.

LCH

1 year ago

Hello, Thankyou for your review based upon your hire experience with us. At LCH we work hard to ensure our customers are happy when hiring so we really appreciate your feedback. We will be sure to pass this on to all of our team involved with your hire. Kind Regards LCH

0

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MI

Michael Ifill

1 year ago

Date of purchase: 15/06/2023

What Michael Ifill said about LCH:

Spoke to Emma who I found to be very professional with a friendly manner.

LCH

1 year ago

Hello Mr Ifill, Thankyou for taking the time to leave feedback for us based on your hire experience. Since reading the review you have left us, our team have listened to the call recording that took place before your hire where you were advised of the vehicle we had for you. Within this discussion you were informed of the vehicle age and made no comment about this so its disappointing to see that you feel you were not informed. We remain on hand should you require any further assistance from us. Kind Regards LCH

0

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PH

Paul Hurst

1 year ago

Date of purchase: 08/06/2023

What Paul Hurst said about LCH:

Everyone was very helpful and accommodating at very short notice Excellent hire as always Thanks to all the team

LCH

1 year ago

Hello, Thankyou for your review based upon your hire experience with us. At LCH we work hard to ensure our customers are happy when hiring so we really appreciate your feedback. We will be sure to pass this on to all of our team involved with your hire. Kind Regards LCH

0

See full customer review