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Rated
Excellent

We are LCH – one of the most well-respected providers of luxury cars in the UK.

Service
4.5
/5

5

4

3

2

1

225

33

6

5

21

290

ratings over the past year

Displaying all 1,264 reviews
Trusted Customer
3 months ago
Date of purchase: 14/06/2024
No issues and great all around service
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Megan Bishop
LCH
2 months ago
Good morning, Thank you for taking the time to leave a review for us based on your recent hire. Our teams work hard to go the extra mile and deliver a great service to all of our customers, and I am very happy to see that this has been reflected in your experience with us. Kind regards, LCH
AB
Azhar Bashir
High wycombe
3 months ago
Date of purchase: 11/06/2024
What Azhar Bashir said about LCH:
Amazing and professional service all in order and well planned
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Megan Bishop
LCH
2 months ago
Good morning, Thank you for taking the time to leave us a review on your recent experience with us. All of our teams work hard to ensure that the hiring process is as smooth as possible, and our Transport team work tirelessly to plan the logistics of each and every delivery, to suit each individual customer's needs. I am happy to see that this has reflected in your experience. Kind regards, LCH
Trusted Customer
3 months ago
Date of purchase: 13/06/2024
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Megan Bishop
LCH
2 months ago
Good morning, Thank you for taking the time to leave us a review on your recent experience with us. We strive to go the extra mile for our customers and deliver a high standard of customer service, so I am happy to see that you felt the service you received was 5 star! Kind regards, LCH
Trusted Customer
3 months ago
Date of purchase: 10/06/2024
Brilliant, very detailed on delivery of the hire car. The guys put down every fault with the hire car and even found things that I missed. Car was clean and there were no charges for me on return. Pe
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ChanelleD
LCH
3 months ago
Good Afternoon, Thank you for taking the time to leave the positive review on your hire experience with LCH. We strive to deliver exceptional service and I am very happy to hear that your experience was such a positive one. Kind regards, LCH
CH
Charlotte
Hull
3 months ago
Date of purchase: 12/06/2024
What Charlotte said about LCH:
Brilliant service from start to finish, great communication and the car provided was immaculate. Drop off and pick up were convenient and I would definitely recommend to anyone.
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Megan Bishop
LCH
2 months ago
Good morning, Thank you for taking the time to leave a review of your recent experience with us. Our teams work tirelessly to ensure that the hiring process is as smooth as possible, so I am delighted to see that this was reflected in the experience you have had with us. Kind regards, LCH
PN
Paul Francesco G Neri
3 months ago
Date of purchase: 07/06/2024
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Megan Bishop
LCH
2 months ago
Good morning, Thank you for taking the time to leave us a review of your recent experience with us. We always strive to deliver exceptional service and I am delighted to see that you felt the service you received was 5 star. Kind regards, LCH
Trusted Customer
3 months ago
Date of purchase: 07/06/2024
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Megan Bishop
LCH
2 months ago
Good morning, Thank you for taking the time to leave us a review of your recent experience with us. I am happy to see that you felt the service provided was a 5 star service - this is what we always aim to provide and am happy it has been reflected in your experience. Kind regards, LCH
JC
Jai Peter Cozzi
3 months ago
Date of purchase: 28/05/2024
What Jai Peter Cozzi said about LCH:
Prompt and timely service. Overall the car was faultless with good service.
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Megan Bishop
LCH
3 months ago
Good afternoon, Thank you for taking the time to provide us with some feedback regarding your recent hire with us. Our Customer Service, Fleet and Transport teams work hard to keep our customers mobile and provide a great service, so it is great to see that this has been reflected in your experience with us. Kind regards, LCH
Trusted Customer
3 months ago
Date of purchase: 28/05/2024
Normal wear and tear policy needs to be reviewed, I returned a hire car to LCH with very minor alloy scratch and was charged more than 100 £ for that , the normal wear and tear policy needs to be revi
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Megan Bishop
LCH
3 months ago
Good morning, Thank you for taking the time to provide feedback based on your recent hire with us. We are delighted to see that you were happy with the timely delivery of the vehicle. We pride ourselves on maintaining our fleet to the highest standard, so that we can continue to provide luxury vehicles for our customers. Whilst I fully appreciate your comments regarding the alloy scratch, there was a cost incurred to have the alloy restored due to the damage to the alloy. Alloys are not covered under our standard wear and tear policy. We do however constantly review our policies with the view of ensuring we provide the highest level of service possible, so we will take your comments on board and thank you again for taking the time to share your experience and suggestions with us. Kind regards, LCH
DC
Daniel struan Clare
3 months ago
Date of purchase: 29/05/2024
What Daniel struan Clare said about LCH:
Very friendly and punctual staff.
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Megan Bishop
LCH
3 months ago
Good morning, Thank you for taking the time to provide us with feedback based on your recent hire with us. We pride ourselves on the service that we provided, and are delighted to see your kind comments about our colleagues. Kind regards, LCH
About LCH
Who are we? We are LCH – one of the most well-respected providers of luxury cars in the UK. What do we do? We deliver bespoke luxury hire, replacement and management services for chauffeur and private hire businesses, manufacturers, dealerships and insurance companies. Why choose us? Our approach is personal. We work with you to deliver a service that fulfils even your most specific requirements, so that you and your customers can enjoy the perfect luxury car experience at every step of the journey.
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390 Centennial Park, Elstree, Borehamwood, Hertfordshire, WD6 3TJ, United Kingdom
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About LCH
Who are we? We are LCH – one of the most well-respected providers of luxury cars in the UK. What do we do? We deliver bespoke luxury hire, replacement and management services for chauffeur and private hire businesses, manufacturers, dealerships and insurance companies. Why choose us? Our approach is personal. We work with you to deliver a service that fulfils even your most specific requirements, so that you and your customers can enjoy the perfect luxury car experience at every step of the journey.