Merchant Logo

Lily's Kitchen Reviews

Rated
Exceptional

We believe in proper food for pets, so we use natural ingredients that make for healthy and utterly delicious meals.

Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

2,330

121

34

8

22

2,515

ratings over the past year

Displaying all 31,650 reviews
SD
Stephen Daw
Exmouth
10 months ago
Date of purchase: 20/10/2023
What Stephen Daw said about Lily's Kitchen:
I normally buy from you all the time however I was very disappointed having ordered advent calendars and other products at the price on your website within days you reduced the price, this has left a
...
Read all
Merchant Logo
Lily's Kitchen
Lily's Kitchen
10 months ago
Hi there, thank you for taking the time to leave us this review. I'm so sorry to hear that you feel this way. Our promotions run between set times and we cannot extend, backdate or apply them retrospectively. Unfortunately, it will always be the case that some customers place an order just before or after a promotion and I do appreciate how frustrating this must be. In regards to the free storage tin, the code DOGTIN or CATTIN does need to be applied at checkout under the promo code section to redeem this offer which is valid until the 17.11.2023. I do hope this helps, but if you would like to discuss this further please do get in touch with us at hello@lilyskitchen.co.uk and we will be more than happy to help.
Product reviews

1
Share
LD
Lesley Davies
10 months ago
Date of purchase: 20/10/2023
What Lesley Davies said about Lily's Kitchen:
The food is great and my dog loves it. Delivery is always reliable and the website is helpful
Product reviews

0
Share
KA
Kay
Buckinghamshire
10 months ago
Date of purchase: 20/10/2023
What Kay said about Lily's Kitchen:
Quick delivery
Product reviews

0
Share
CC
Catherine Carruthers
10 months ago
Date of purchase: 20/10/2023
What Catherine Carruthers said about Lily's Kitchen:
Great service, quick delivery and items well packaged, very impressive
Product reviews

0
Share
SE
Selina
East Sussex
10 months ago
Date of purchase: 20/10/2023
What Selina said about Lily's Kitchen:
Fab quick delivery and perfect food for my Mini dachshund we use a mix of dry and wet and he loves it defo recommend his coat is so shiny and he is full of energy especially after being so poorly it’s
...
Read all
Product reviews

0
Share
MP
Margaret Price
10 months ago
Date of purchase: 19/10/2023
What Margaret Price said about Lily's Kitchen:
A trusted brand,, excellent service, well packaged good and always arrive on time. My cat Suki would recommend there varieties but not so keen on fish but there's plenty too choose from for kittens to
...
Read all
Product reviews

0
Share
SM
Suzanne Maitland
10 months ago
Date of purchase: 19/10/2023
What Suzanne Maitland said about Lily's Kitchen:
The product is perfect for my dog, and the delivery is exceptional.
Product reviews

0
Share
MC
Mary Chapman
10 months ago
Date of purchase: 19/10/2023
What Mary Chapman said about Lily's Kitchen:
Excellent service
0
Share
Trusted Customer
10 months ago
Date of purchase: 18/10/2023
Efficient service & really good quality product!
Product reviews

0
Share
Trusted Customer
10 months ago
Date of purchase: 19/10/2023
Fast service and quality treats thank you
Product reviews

0
Share
About Lily's Kitchen
Lily’s Kitchen is dedicated to providing proper food for pets, with a commitment to treading carefully on the planet and actively engaging in our community. We honour the special relationship between people and their pets and will always champion causes that bring our vision to life.
Read all
1st Floor Kings Court, 2-16 Goodge Street, London, Greater London, W1T 1QA, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Lily's Kitchen
Lily’s Kitchen is dedicated to providing proper food for pets, with a commitment to treading carefully on the planet and actively engaging in our community. We honour the special relationship between people and their pets and will always champion causes that bring our vision to life.