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Lily's Kitchen Reviews

https://www.lilyskitchen.co.uk
Rated
Exceptional

We believe in proper food for pets, so we use natural ingredients that make for healthy and utterly delicious meals.

Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

2,309

121

34

8

22

2,494

ratings over the past year

Displaying all 31,626 reviews
LM
Lucy Moore
Malton
1 year ago
Date of purchase: 11/08/2023
What Lucy Moore said about Lily's Kitchen:
Would definitely recommend Lily’s Kitchen. Great company to deal with and sell perfect dog food and treats for my best friend.
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KM
Kathryn Mclaughlin
1 year ago
Date of purchase: 08/08/2023
What Kathryn Mclaughlin said about Lily's Kitchen:
Great service, always quick prompt delivery keeping me well informed of time Maybe a little excessive on packaging but appreciate it all being paper
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Trusted Customer
1 year ago
Date of purchase: 10/08/2023
Always good service. Always good quality.
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GK
Gary Kerridge
1 year ago
Date of purchase: 10/08/2023
What Gary Kerridge said about Lily's Kitchen:
Lily's kitchen food is always of top quality and Milo loves trying the new limited edition flavours when they come out.
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IL
Ian Lester
1 year ago
Date of purchase: 10/08/2023
What Ian Lester said about Lily's Kitchen:
Quick delivery and dog loves the food arriving and of course eating it!
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Trusted Customer
1 year ago
Date of purchase: 09/08/2023
Easy to navigate website, good choice of products, cheaper to buy directly from Lily's .. Delivered very quickly in a well package box via DPD Would recommend and order again at some point.
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LS
Lorraine stancombe
1 year ago
Date of purchase: 08/08/2023
What Lorraine stancombe said about Lily's Kitchen:
Excellent service very good company 😀
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NM
Nico Maeckelberghe
1 year ago
Date of purchase: 09/08/2023
What Nico Maeckelberghe said about Lily's Kitchen:
I was very impressed with this puppy food. It looks very meaty and Archie loves it. A tin lasts him a day which is good value for such quality food. I’ll definitely be buying it again.
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SD
sophie deng
1 year ago
Date of purchase: 07/08/2023
What sophie deng said about Lily's Kitchen:
I am a loyal customer since our puppy was 3 months old. Now, she is 14 months. The surf and turf wet food I recently bought has a big piece of blue plastic. It is lucky that I found it before feeding
...
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Lily's Kitchen
Lily's Kitchen
1 year ago
Hi Sophie, thank you for taking the time to leave us this review and please accept my sincere apologies for your experience. Please be assured that we take all reports of this nature very seriously. I can see that you have already sent us an email with an image of the piece found, and we will respond to your email as soon as possible. If you could also please kindly email across an image of the batch details which can be found on the base of tin, we can then investigate this further with our Quality Team. I'll keep an eye on our inbox for your further email.
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Trusted Customer
1 year ago
Date of purchase: 08/08/2023
Better packing, my order came damaged, and the food was very smelly, I don't think it can be classified as fit for human consumption.
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Misia
Lily's Kitchen
1 year ago
Hi there, thank you for taking the time to leave us this review. I am so sorry to hear that your order has arrived damaged. We take all complaints very seriously so please do email us with photos of the damaged recipes to hello@lilyskitchen.co.uk and we can look into this further.
Trusted Customer
1 year ago
I have discarded the items.
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About Lily's Kitchen
Lily’s Kitchen is dedicated to providing proper food for pets, with a commitment to treading carefully on the planet and actively engaging in our community. We honour the special relationship between people and their pets and will always champion causes that bring our vision to life.
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0207 433 1863
1st Floor Kings Court, 2-16 Goodge Street, London, Greater London, W1T 1QA, United Kingdom
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About Lily's Kitchen
Lily’s Kitchen is dedicated to providing proper food for pets, with a commitment to treading carefully on the planet and actively engaging in our community. We honour the special relationship between people and their pets and will always champion causes that bring our vision to life.