Merchant Logo

Lily's Kitchen Reviews

Rated
Exceptional

We believe in proper food for pets, so we use natural ingredients that make for healthy and utterly delicious meals.

Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

2,310

121

34

8

22

2,495

ratings over the past year

Displaying all 31,635 reviews
NF
Nicola Field
London
1 year ago
Date of purchase: 08/08/2023
What Nicola Field said about Lily's Kitchen:
The delivery was very quick they have a wide range of flavours
Product reviews

0
Share
ST
Susan Turner
1 year ago
Date of purchase: 07/08/2023
What Susan Turner said about Lily's Kitchen:
Easy to order and quick delivery. Overall very good service.
Product reviews

0
Share
Trusted Customer
1 year ago
Date of purchase: 07/08/2023
Our delivery is always on time but the box is over sized and could fit another box of food in if possible. There is one flavour our cat doesn't like (Beef and Salmon) would it be possible to maybe do
...
Read all
Product reviews

0
Share
JS
JAMES SWIFT
Bury St Edmunds
1 year ago
Date of purchase: 07/08/2023
What JAMES SWIFT said about Lily's Kitchen:
I have used this company for many years and have no complaints with the service and quality of dog food. I usually place an order every month. Therefore I will not be leaving a review with every order
...
Read all
Product reviews

0
Share
CH
Caroline Hackett
1 year ago
Date of purchase: 07/08/2023
What Caroline Hackett said about Lily's Kitchen:
We tried the on the go bars this time. Handy and a win with my dog. Thank you.
Product reviews

0
Share
KA
Kerry Anderson
1 year ago
Date of purchase: 07/08/2023
What Kerry Anderson said about Lily's Kitchen:
Dogs live the wet food 😋, good price and the delivery was very speedy and delivered well within and before the estimated time.
Product reviews

0
Share
AR
A A Rann
1 year ago
Date of purchase: 07/08/2023
What A A Rann said about Lily's Kitchen:
Good efficient service with quality products
Product reviews

0
Share
DC
donna campbell
Bishops Stortford
1 year ago
Date of purchase: 07/08/2023
What donna campbell said about Lily's Kitchen:
Excellent service, excellent dog food and treats, and especially when they do the 25 percent off offer, which is when I can afford to order my dogs food
Product reviews

0
Share
DP
Diana Prestwich
North Yorkshire
1 year ago
Date of purchase: 07/08/2023
What Diana Prestwich said about Lily's Kitchen:
Excellent service as always and quality products from Lily’s Kitchen
Product reviews

0
Share
Trusted Customer
1 year ago
Date of purchase: 07/08/2023
Uploaded media
Bought 8 multi packs.. all the lamb flavour food in the packs was rotten, stunk vile., watery and grey in colour! Have messaged customer service and has taken an age to get a response and told there
...
Read all
Merchant Logo
Misia
Lily's Kitchen
1 year ago
Hi there, thank you for taking the time to leave us this review. I am so sorry to hear that you have had this experience with our recipes. I do apologise for the delay in getting back to you. We have a smaller team than usual at the moment, so it is taking us longer to reply to emails. I can confirm that we have received your response and will get back to you as soon as we can. I do apologise for any inconvenience caused by this.
Product reviews

1
Share
About Lily's Kitchen
Lily’s Kitchen is dedicated to providing proper food for pets, with a commitment to treading carefully on the planet and actively engaging in our community. We honour the special relationship between people and their pets and will always champion causes that bring our vision to life.
Read all
1st Floor Kings Court, 2-16 Goodge Street, London, Greater London, W1T 1QA, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Lily's Kitchen
Lily’s Kitchen is dedicated to providing proper food for pets, with a commitment to treading carefully on the planet and actively engaging in our community. We honour the special relationship between people and their pets and will always champion causes that bring our vision to life.