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Lily's Kitchen Reviews

Rated
Exceptional

We believe in proper food for pets, so we use natural ingredients that make for healthy and utterly delicious meals.

Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

2,310

121

34

8

22

2,495

ratings over the past year

Displaying all 31,635 reviews
DP
Diana Prestwich
North Yorkshire
1 year ago
Date of purchase: 07/08/2023
What Diana Prestwich said about Lily's Kitchen:
Excellent service as always and quality products from Lily’s Kitchen
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Trusted Customer
1 year ago
Date of purchase: 07/08/2023
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Bought 8 multi packs.. all the lamb flavour food in the packs was rotten, stunk vile., watery and grey in colour! Have messaged customer service and has taken an age to get a response and told there
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Misia
Lily's Kitchen
1 year ago
Hi there, thank you for taking the time to leave us this review. I am so sorry to hear that you have had this experience with our recipes. I do apologise for the delay in getting back to you. We have a smaller team than usual at the moment, so it is taking us longer to reply to emails. I can confirm that we have received your response and will get back to you as soon as we can. I do apologise for any inconvenience caused by this.
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Julie Sardo
1 year ago
Date of purchase: 07/08/2023
What Julie Sardo said about Lily's Kitchen:
Speedy delivery, monty loves the wet food even the plant one,lovely little treat tin very handy and he comes running when u rattle it
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Linda Holmes
1 year ago
Date of purchase: 05/08/2023
What Linda Holmes said about Lily's Kitchen:
Excellent service at a great price too!
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Charles Ottowell
1 year ago
Date of purchase: 05/08/2023
What Charles Ottowell said about Lily's Kitchen:
Efficient and clear website. Easy reordering.
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Trusted Customer
1 year ago
Date of purchase: 06/08/2023
Ordered for delivery on a Sunday and paid extra for the service as was away for work. Courier then notified me that they would be delivering within the hour on a weekday. Fortunately I spotted it and
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Misia
Lily's Kitchen
1 year ago
Hi there, thank you for taking the time to leave us this review. I am so sorry to hear that you have had this experience with our courier service. If you would like to discuss this further, please do email us at hello@lilyskitchen.co.uk and we will be happy to help.
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Bhavin Chandarana
1 year ago
Date of purchase: 06/08/2023
What Bhavin Chandarana said about Lily's Kitchen:
Lily's Breakfast Biscuit is an exceptional dog treat that truly stands out. Its high-quality ingredients and unique flavor make it a wonderful choice for your furry friend. The combination of wholesom
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Trusted Customer
1 year ago
Date of purchase: 03/08/2023
Lots of cholce good quality food our dog loves it delivery was excellent
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Mary-Lee Mallinson
1 year ago
Date of purchase: 05/08/2023
What Mary-Lee Mallinson said about Lily's Kitchen:
My cocker spaniel really enjoys his lilly's wet food and chews and i wouldn't consider using anything else.
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Trusted Customer
1 year ago
Date of purchase: 05/08/2023
Excellent service
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About Lily's Kitchen
Lily’s Kitchen is dedicated to providing proper food for pets, with a commitment to treading carefully on the planet and actively engaging in our community. We honour the special relationship between people and their pets and will always champion causes that bring our vision to life.
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1st Floor Kings Court, 2-16 Goodge Street, London, Greater London, W1T 1QA, United Kingdom
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About Lily's Kitchen
Lily’s Kitchen is dedicated to providing proper food for pets, with a commitment to treading carefully on the planet and actively engaging in our community. We honour the special relationship between people and their pets and will always champion causes that bring our vision to life.