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Lily's Kitchen Reviews

https://www.lilyskitchen.co.uk
Rated
Exceptional

We believe in proper food for pets, so we use natural ingredients that make for healthy and utterly delicious meals.

Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

2,322

121

34

8

22

2,507

ratings over the past year

Displaying all 31,639 reviews
Trusted Customer
1 year ago
Date of purchase: 02/08/2023
Food arrived in super fast time. Cat wouldn’t touch it with a barge polel I emailed and without hesitation they said they would refund the amount and would I please donate box to local cat shelter. I
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Lily's Kitchen
Lily's Kitchen
1 year ago
Hi there, thank you for taking the time to leave us this review and I'm really sorry to hear that you've not yet received your refund. We have been very busy recently, and working with a smaller team than usual, so it is taking us a little longer than usual to work through emails and process refunds. However, I do sincerely apologise for the delay with this. I can see that you have also sent us a further email regarding this, and we have now replied to this email so please kindly check your inbox for our response. I do sincerely apologise once again, and we'll keep an eye on our inbox for your response.
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Trusted Customer
1 year ago
Date of purchase: 02/08/2023
I have been a customer of Lily’s Kitchen for some years now , they are great, but I really wish I could now stop having to review every time I make a purchase.
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GC
Gerald O'connor
1 year ago
Date of purchase: 02/08/2023
What Gerald O'connor said about Lily's Kitchen:
Service was very good
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Karen Norris
1 year ago
Date of purchase: 02/08/2023
What Karen Norris said about Lily's Kitchen:
Hi I recently sighed up to lily's kitchen ,the deliver was really fast and efficient and my puppy loves the food proper food you can see the carrots and potatoes in the food excellent
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Ann Wardell
1 year ago
Date of purchase: 02/08/2023
What Ann Wardell said about Lily's Kitchen:
Great service and products. Nellie my Cockapoo loves her bed time biscuits.
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Trusted Customer
1 year ago
Date of purchase: 01/08/2023
Excellent customer service. Would highly recommend. Good quality and value for money. My Shih Tzu is a fussy eater but absolutely loves Lily's Kitchen products.
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Annabel Hey
1 year ago
Date of purchase: 31/07/2023
What Annabel Hey said about Lily's Kitchen:
Website was easy to use and navigate. Delivery was quick, well packed and handled. Use of an online promotional code was handy. It allowed me to bulk order lots of things for my dog to try. Although h
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Trusted Customer
1 year ago
Date of purchase: 31/07/2023
Find the Wild campfire food 50g difficult to find in shops and also from my usual online supplier, so now order direct from Lillys, excellent customer service, .
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Patsy Maker
1 year ago
Date of purchase: 31/07/2023
What Patsy Maker said about Lily's Kitchen:
A regular order, been getting our boy's foo here for several years now, always good service and very good quality!
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Trusted Customer
1 year ago
Date of purchase: 31/07/2023
Easy to order. Very prompt delivery. Arrived at time specified by delivery firm.
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About Lily's Kitchen
Lily’s Kitchen is dedicated to providing proper food for pets, with a commitment to treading carefully on the planet and actively engaging in our community. We honour the special relationship between people and their pets and will always champion causes that bring our vision to life.
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0207 433 1863
1st Floor Kings Court, 2-16 Goodge Street, London, Greater London, W1T 1QA, United Kingdom
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About Lily's Kitchen
Lily’s Kitchen is dedicated to providing proper food for pets, with a commitment to treading carefully on the planet and actively engaging in our community. We honour the special relationship between people and their pets and will always champion causes that bring our vision to life.