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Lily's Kitchen Reviews

Rated
Exceptional

We believe in proper food for pets, so we use natural ingredients that make for healthy and utterly delicious meals.

Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

2,334

121

34

8

22

2,519

ratings over the past year

Displaying all 31,654 reviews
PS
Pauline Sorley
SK23 7PS
25 days ago
Date of purchase: 09/08/2024
What Pauline Sorley said about Lily's Kitchen:
On time ,we'll packaged, good communication regarding delivery,
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Trusted Customer
26 days ago
Date of purchase: 05/08/2024
Excellent as always superb service my schnauzers thrive on it and never complain
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Trusted Customer
26 days ago
Date of purchase: 12/08/2024
I have always been satisfied with any conversations I have had with Lily's and they have sorted any problems quickly.
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RH
Ryan Hanstock
Sheffield
26 days ago
Date of purchase: 12/08/2024
What Ryan Hanstock said about Lily's Kitchen:
It used to be brilliant but since the buyout from Mars’s the quality has dropped
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Lily's Kitchen
Lily's Kitchen
25 days ago
Hi Ryan, thank you for taking the time to leave us this feedback. I'm really sorry to hear you feel this way about our recipes. Please be assured that having Nestlé as our parent company hasn’t impacted the way we make our proper food for pets. No compromises have been made to the quality of our ingredients. The way we develop recipes, source natural ingredients, and work with pet nutritionists, vet, and Product Development team has stayed the same. If you would like to discuss this further, please do get in touch with us at hello@lilyskitchen.co.uk and we will be more than happy to help.
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Trusted Customer
26 days ago
Date of purchase: 12/08/2024
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Trusted Customer
26 days ago
Date of purchase: 11/08/2024
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Trusted Customer
26 days ago
Date of purchase: 11/08/2024
Excellent service and very helpful telephone staff. Soon sorted out a wrong address problem.
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LC
Lisa Cuthbert
Carlisle
26 days ago
Date of purchase: 12/08/2024
What Lisa Cuthbert said about Lily's Kitchen:
Fast delivery, well packaged and good value for money.
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Trusted Customer
26 days ago
Date of purchase: 12/08/2024
All good
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JM
June Melrose
26 days ago
Date of purchase: 11/08/2024
What June Melrose said about Lily's Kitchen:
Great, prompt delivery and great that I can choose dinners my dog prefers rather than buying multi packs where he doesn’t like the fish
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About Lily's Kitchen
Lily’s Kitchen is dedicated to providing proper food for pets, with a commitment to treading carefully on the planet and actively engaging in our community. We honour the special relationship between people and their pets and will always champion causes that bring our vision to life.
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1st Floor Kings Court, 2-16 Goodge Street, London, Greater London, W1T 1QA, United Kingdom
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About Lily's Kitchen
Lily’s Kitchen is dedicated to providing proper food for pets, with a commitment to treading carefully on the planet and actively engaging in our community. We honour the special relationship between people and their pets and will always champion causes that bring our vision to life.