How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Back to all reviews

Birmingham Reviews

Name: Birmingham Reviews
Rating: 4.6 (258 reviews)

4.6

193

259

ratings

over the past year

Friendliness and helpfulness of staff : Excellent

Transfer service (to/from the airport) : Excellent

Arrival and exit process : Excellent

Value for money : Excellent

Location of car park : Excellent

Process for leaving/collecting vehicle : Excellent

Convenience : Excellent

Punctuality of Meet & Greet representatives : Exceptional

258 out of 547 reviews

Time:

Past year

Trusted Customer

4 hours ago

Date of purchase: 09/09/2024

Official Birmingham Airport - Car Park 5

View product website

would use again

Friendliness and helpfulness of staff : Excellent

Arrival and exit process : Excellent

Transfer service (to/from the airport) : Excellent

Location of car park : Excellent

See full customer review

Trusted Customer

20 hours ago

Date of purchase: 11/09/2024

Official Birmingham Airport - Car Park 1

View product website

Easy to find space and park. Usually use this car park.

Friendliness and helpfulness of staff : Exceptional

Arrival and exit process : Exceptional

Location of car park : Exceptional

See full customer review

John Hook

Witney

23 hours ago

Date of purchase: 08/09/2024

Official Birmingham Airport - Car Park 1

View product website

Friendliness and helpfulness of staff : Exceptional

Arrival and exit process : Exceptional

Location of car park : Exceptional

See full customer review

Derek Mosforth

Shrewsbury

1 day ago

Date of purchase: 11/09/2024

Official Birmingham Airport Car Park 7

View product website

Had problem with own vehicle on arrival sorted by staff, very polite and helpful staff.

Friendliness and helpfulness of staff : Exceptional

Arrival and exit process : Exceptional

Transfer service (to/from the airport) : Exceptional

Location of car park : Exceptional

See full customer review

Trusted Customer

2 days ago

Date of purchase: 10/09/2024

Official Birmingham Airport Car Park 1 - Flex Plus - 2 day

View product website

It just took quite some time to locate a free space. Otherwise very good to park close to airport.

Friendliness and helpfulness of staff : Good

Arrival and exit process : Exceptional

Transfer service (to/from the airport) : Exceptional

Location of car park : Exceptional

See full customer review

Antoni Chambers

nottingham

2 days ago

Date of purchase: 10/09/2024

Official Birmingham Airport - Car Park 1

View product website

Easy and straight forward.

Friendliness and helpfulness of staff : Exceptional

Arrival and exit process : Exceptional

Transfer service (to/from the airport) : Exceptional

Location of car park : Exceptional

See full customer review

Trusted Customer

2 days ago

Date of purchase: 05/09/2024

Official Birmingham Airport - Car Park 2 & 3

View product website

1. The car park is well located and an easy walk to the terminal. 2. However when it very full there is no easy way to identify where the few spaces are meaning a lot of driving around. 3. The signage

...

Read all

Friendliness and helpfulness of staff : Good

Arrival and exit process : Substandard

Transfer service (to/from the airport) : Excellent

Location of car park : Excellent

See full customer review

Trusted Customer

5 days ago

Date of purchase: 07/09/2024

Official Birmingham Airport - Car Park 5