Merchant Logo
Rated
Exceptional
Service
4.8
/5

5

4

3

2

1

436

46

10

6

4

502

ratings over the past year

Lumon is no longer an active Feefo customer
Displaying all 8,174 reviews
Trusted Customer
9 months ago
Date of purchase: 27/07/2023
Excellent service, telephone answered promptly, no hanging about waiting for a human.
Merchant Logo
Jordan
Lumon
9 months ago
Good afternoon, Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly. We are delighted to see you have found our teams to be so painless in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs. Thank you for choosing Lumon!
Trusted Customer
9 months ago
Date of purchase: 05/12/2023
Personal contact +speed excellent
Merchant Logo
Jordan
Lumon
9 months ago
Good afternoon, Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated. Here at Lumon we always aim to offer a personal and speedy service. One of the best way we see we can do that is by offering a friendly and supportive service. We are delighted to see that you have found the team have been able to provide this to you on this occasion. Thank you for your kind words and thank you for choosing Lumon!
Trusted Customer
9 months ago
Date of purchase: 05/12/2023
Very efficient, and made things nice and easy.
Merchant Logo
Jordan
Lumon
9 months ago
Good afternoon, Thank you for taking the time to leave us such a nice review. We appreciate you sharing your feedback and experiences greatly. We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs. Thank you for choosing Lumon!
CL
Christopher Lovell
9 months ago
Date of purchase: 05/12/2023
What Christopher Lovell said about Lumon:
All ways very helpful and professional
Merchant Logo
Jordan
Lumon
9 months ago
Good afternoon Christopher, Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly. We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs. Thank you for choosing Lumon!
KB
Keith Brown
9 months ago
Date of purchase: 05/12/2023
What Keith Brown said about Lumon:
Customer service was good
Merchant Logo
Jordan
Lumon
9 months ago
Good afternoon Keith, Thank you for taking the time to leave us such a nice review, your feedback is greatly appreciated. Here at Lumon we always aim to offer the customer service for all of our clients. One of the best way we see we can do that is by offering a friendly and supportive service. We are delighted to see that you have found the team have been able to provide this to you on this occasion. Thank you for your kind words and thank you for choosing Lumon!
BB
Bridget Beattie
9 months ago
Date of purchase: 07/12/2023
What Bridget Beattie said about Lumon:
They kept me informed, explained exactly how the system works, and were always clear and patient when I telephoned.
Merchant Logo
Jordan
Lumon
9 months ago
Good afternoon Bridget, Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated. Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and professional service. We are delighted to see that you have found the team have been able to provide this to you on this occasion. Thank you for your kind words and thank you for choosing Lumon!
PB
Paul Boston
9 months ago
Date of purchase: 07/12/2023
What Paul Boston said about Lumon:
The service given made the whole process much easier and the attention given was excellent.
Merchant Logo
Jordan
Lumon
9 months ago
Good afternoon Paul, Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly. We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to keep our clients updated to make the process easier. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs. Thank you for choosing Lumon!
Trusted Customer
9 months ago
Date of purchase: 08/12/2023
Very good service as usual.
Merchant Logo
Jordan
Lumon
9 months ago
Good afternoon, Thank you for taking the time to leave us such a fantastic review. We appreciate you sharing your feedback and experiences greatly. We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs. Thank you for choosing Lumon!
Trusted Customer
9 months ago
Date of purchase: 28/11/2023
They did exactly what they said they would very efficiently. The personal contacts were friendly and informative.
Merchant Logo
Jordan
Lumon
9 months ago
Good afternoon, Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated. Here at Lumon we always aim to offer the best service to all of our clients. One of the best way we see we can do that is by offering a friendly and supportive service. We are delighted to see that you have found the team have been able to provide this to you on this occasion. Thank you for your kind words and thank you for choosing Lumon!
LO
Lindsay Ostervig
9 months ago
Date of purchase: 07/12/2023
What Lindsay Ostervig said about Lumon:
Fast and efficient
Merchant Logo
Jordan
Lumon
9 months ago
Good afternoon Lindsay, Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly. We are delighted to see you have found our teams to be so fast and efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs. Thank you for choosing Lumon!
About Lumon
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
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40 Holborn Viaduct, London, Greater London, EC1N 2PB, United Kingdom
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About Lumon
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.