Jasper was closed therefore we spent 2 extra days in Banff. Activities could have been better planned. Walking to a waterfall was all that exciting. We missed one day on the train, which was the purpo
The trip was fantastic. Canadian Rockies are so beautiful.
Kim
Luxury Gold
12 days ago
Thank you for completing the wonderful tour with us. We are delighted you enjoyed your touring experience and that Travel Concierge enhanced your enjoyment. We appreciate your presence as our guest.
My first reaction is very ambivalent. Not the quality of customer service I received in the past.
Kim
Luxury Gold
14 days ago
Thank you for taking the time to provide us with your rating and feedback. We acknowledge that there may have been some concerns regarding your pre-tour experience, and we sincerely apologise if you felt that our Reservations Team could have been more accommodating. Your feedback is precious to us, and we will carefully review it to address any potential issues in the future. Despite the initial challenges, we trust that you enjoyed your tour experience.
I know it should be obvious to the prospective traveler that "Rockies means mountains, but as someone susceptible to altitude sickness, I wish you had warned that Banff is at something like 4200 feet,
Ben Hutchinson our traveling concierge was great, he made sure that our trip went as smoothly as possible and kept us from worrying about the details of the trip. Also the home to home connection gett
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.