Paperwork involved was crazy! I hope any claims are easier to process
Ease of purchase : Substandard
Value for money : Good
Quote process : Good
Clarity of policy Information : Good
Leigh
LV General Insurance
1 day ago
Thanks for getting in touch about your experience . We're sorry you feel this way. We appreciate your feedback, and we’ll review our processes to see where improvements can be made. ^Leigh
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Trusted Customer
1 day ago
Date of purchase: 04/09/2024
Product reviews
Very quick process-the only thing that went wrong was with the like for like replacement vehicle
The automatic feature was missed and I had to do an Exchange with the rental company
Ease of process : Exceptional
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MI
Michael
1 day ago
Date of purchase: 04/09/2024
Product reviews
Ease of process : Exceptional
0
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WI
William
Morecambe, Lancs
1 day ago
Date of purchase: 03/09/2024
Recommends
What William said about LV General Insurance:
Happy to be insured at my age (76)
Product reviews
The process was easy and the cover was what we required but as with everything else in 2024 the costs have got to the stage where people like me begin to question whether it is worth it just to go abr
...
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Ease of purchase : Excellent
Value for money : Good
Quote process : Excellent
Clarity of policy Information : Exceptional
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Trusted Customer
2 days ago
Date of purchase: 06/06/2024
Recommends
Product reviews
Very competitive price
Easy to arrange with cover required
Clear communication and documentation
Definitely use again
Ease of purchase : Exceptional
Value for money : Exceptional
Quote process : Exceptional
Clarity of policy Information : Exceptional
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AN
Anthony
Stockton on Tees
2 days ago
Date of purchase: 29/08/2024
Recommends
Product reviews
I have just changed my insurance to you so I am unable to comment on the home insurance.
The process was poor with several conflicting quotes via email.
Ease of purchase : Good
Value for money : Good
Quote process : Substandard
Clarity of policy Information : Substandard
Leigh
LV General Insurance
1 day ago
Thanks for getting in touch about your experience . We're sorry you feel this way. We appreciate your feedback, and we’ll review our processes to see where improvements can be made. ^Leigh
0
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Trusted Customer
2 days ago
Date of purchase: 02/09/2024
Recommends
Product reviews
Ease of purchase : Excellent
Value for money : Good
Quote process : Exceptional
Clarity of policy Information : Excellent
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DA
David
Droylsden
2 days ago
Date of purchase: 01/09/2024
Recommends
What David said about LV General Insurance:
Excellent service thank you 😊 Everything excellent thank you all good questions easier to understand I can't fault the Questions. 😀
Product reviews
Excellent service saved great, price was fantastic everything was straightforward thanks for your patience I am very pleased with the information that you gave me. Thank you to your team 😃.
Ease of purchase : Exceptional
Value for money : Exceptional
Quote process : Exceptional
Clarity of policy Information : Exceptional
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Trusted Customer
2 days ago
Date of purchase: 31/08/2024
Satisfied with service
Recommends
Good explanation to my questions
Product reviews
Never used LV before. Easy quote process and really good price. Hope the renewal price isn't extortionate and this wasn't just to get my business
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.