How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

LV General Insurance Reviews

http://www.lv.com/

Rated

Excellent

90%

service satisfaction

98%

recommends

Service

4.6

Product

4.7

5,259

1,986

266

154

7,728

ratings over the past year

231,443 out of 231,442 reviews

Angela

liversedge, UK

8 years ago

Date of purchase: 24/06/2016

Overall Satisfied

Recommends

What Angela said about LV General Insurance:

On line chat made it feel tailored to my needs

Product reviews

Allan

8 years ago

Date of purchase: 23/06/2016

Overall Satisfied

Recommends

Product reviews

Issy

Herts, UK

8 years ago

Date of purchase: 23/06/2016

Overall Satisfied

Recommends

What Issy said about LV General Insurance:

Great all round, very happy.

Product reviews

Ann

Clacton, UK

8 years ago

Date of purchase: 23/06/2016

Overall Satisfied

Recommends

What Ann said about LV General Insurance:

Quick and easy

Product reviews

Hilary

Epping

8 years ago

Date of purchase: 09/04/2016

Overall Satisfied

Recommends

What Hilary said about LV General Insurance:

Excellent, so far. Not had to deal with a claim yet, but the online process was fine. Will be able to give a more accurate evaluation if a claim is handled.

Product reviews

Terry

Ipswich

8 years ago

Date of purchase: 09/04/2016

Overall Satisfied

Recommends

What Terry said about LV General Insurance:

Went on Compare the Market. Com. Easy comparisons and nothing hidden. Brilliant site.

Product reviews

Douglas

Poole

8 years ago

Date of purchase: 09/04/2016

Overall Satisfied

Recommends

What Douglas said about LV General Insurance:

I have no experience with LV yet, but have taken car insurance with them to start in 2 weeks. I think this survey request should only be sent after purchase, not after a quotation query.

Product reviews