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LV General Insurance Reviews

http://www.lv.com/

Rated

Excellent

98%

recommends

90%

service satisfaction

Service

4.6

Product

4.7

5,258

1,986

266

154

7,727

ratings over the past year

Displaying all 231,441 reviews

Madeline

Stevenage

11 months ago

Date of purchase: 18/08/2023

What Madeline said about LV General Insurance:

Useless..

Product reviews

Trusted Customer

11 months ago

Date of purchase: 06/09/2023

Recommends

Good price when compared with existing insurer plus lowest price on price comparison site (usually the lowest is a company I have never heard of).

Trusted Customer

11 months ago

Date of purchase: 21/09/2023

Recommends

Easy to deal with

Product reviews

Kenneth

Leeds

11 months ago

Date of purchase: 02/09/2023

Recommends

Product reviews

Trusted Customer

11 months ago

Date of purchase: 13/09/2023

Product reviews

Repairs notified on incident over 2 months ago are being disputed on completion of repair of major parts such as new wheels, suspension, bumper's and structural parts. Roof mechanism knocked out if tr

...

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Ease of process : Good

Dante

LV General Insurance

11 months ago

Hi, we’re sorry to hear you’re unhappy with the experience you’ve had with us. We’d like to look into this for you, so please drop us an email and we’ll take it from there. For car, home, pet and travel insurance, please email LVGICares@lv.co.uk. ^Danté

Trusted Customer

11 months ago

Date of purchase: 01/09/2023

Dissatisfied with service

Recommends

See previous paragraph

Product reviews

It was really difficult to ensure I got multi car insurance, not 100% I've got it now, took ages for someone to answer the phone, resorted to online chat & was then given wrong number to call. Woman

...

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Ease of purchase : Substandard

Value for money : Exceptional

Quote process : Substandard

Clarity of policy Information : Substandard

Dante

LV General Insurance

11 months ago

Trusted Customer

11 months ago

Date of purchase: 21/09/2023

Product reviews

I was contacted by LV, who were the other party’s insurance company, within a few hours of having had the accident. They were very professional from the word go. They co-ordinated the damage to my ca

...

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Ease of process : Exceptional

Luke

LV General Insurance

8 months ago

Good afternoon and thank you for the feedback. It is really nice to see that you would recommend us going forward and that you were given the service we expect. Many Thanks LV=

HAZEL BISHOP

Harwich

11 months ago

Date of purchase: 04/09/2023

What HAZEL BISHOP said about LV General Insurance:

Your customer hit my car everything was sorted within the hour

Product reviews

Stephen

Manchester

11 months ago

Date of purchase: 31/08/2023

Does not recommend

Product reviews

Trusted Customer

11 months ago

Date of purchase: 18/09/2023

Product reviews

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About LV General Insurance

Read all

01202 292333

Accounts Payable Department County Gates, Bournemouth, Dorset, BH1 2NF, United Kingdom

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LV General Insurance Reviews

Third Party ClaimUseless. Never got my car fixed.More reviews of this product (12,498)View product website

Car InsuranceMy wife is also insured with LV and recently had a claim which was dealt with really quickly and effecientlyMore reviews of this product (174,519)View product website

Car InsuranceVery competitive quote. Easy to set up.More reviews of this product (174,519)View product website

Third Party ClaimRepairs notified on incident over 2 months ago are being disputed on completion of repair of major parts such as new wheels, suspension, bumper's and ...More reviews of this product (12,498)View product website

Car InsuranceIt was really difficult to ensure I got multi car insurance, not 100% I've got it now, took ages for someone to answer the phone, resorted to online ...More reviews of this product (174,519)View product website

Third Party ClaimI was contacted by LV, who were the other party’s insurance company, within a few hours of having had the accident. They were very professional from ...More reviews of this product (12,498)View product website

Third Party ClaimGreat serviceMore reviews of this product (12,498)View product website

Travel InsuranceMore reviews of this product (19,293)View product website

Third Party ClaimReally really easy! My car got hit during the night while parked and they phoned me, took my address, referred me to my local body work shop and I was...More reviews of this product (12,498)View product website

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