Thank you for your feedback via Feefo. My best advice to prevent any future problems with condensation is to remove the panel(s) during the warmer summer weather and let the window frames dry out completely.
Are the outside putties in good condition? Moisture may have permeated into the wood and once inside the cavity it becomes trapped and has nowhere to go.
Please refer to the maintenance and care instructions on the web-site.
I would be very pleased to receive any further feedback
Richard Cutts
Product reviews
EXCELLENT PRODUCT,THE ONLY ISSUE BEING THAT WE ARE STILL GETTING SOME CONDENSATION IN CERTAIN WEATHER CONDITIONS.
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Trusted Customer
10 years ago
Date of purchase: 05/11/2013
product came in timescale specified & was well packaged
Product reviews
very good.
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Trusted Customer
10 years ago
Date of purchase: 29/11/2013
Generally good service though somewhat vague on product details.
Product reviews
They seem to be good for the job they do though we don't know how they will stand up to the test of time.
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Trusted Customer
10 years ago
Date of purchase: 13/12/2013
Very good service - particularly appreciated the advice received over the phone prior to purchase.
Product reviews
I used Magneglaze for 2x small windows in my study. These have reduced the condensation far in excess of my expectation and the room seems much warmer now.
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Trusted Customer
10 years ago
Date of purchase: 22/10/2013
Very helpful in all practical aspects of the design and application of installations. You get through directly to Richard whose business it is and who knows the subject in depth.
Magneglaze
Magneglaze
10 years ago
Many thanks for your response. In striving to be the best available on the market in this sector, endorsements such as this are very encouraging.
Richard Cutts
Product reviews
A brilliant idea in conception and economical in production and distribution, hence available at a fair price. An outstanding example of product development.
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Trusted Customer
10 years ago
Date of purchase: 09/01/2014
Excellent customer service, Magneglaze replaced goods damaged in transit without hesitation and with acceptable speed.
Product reviews
Magneglaze provides a neat, good looking and effective solution to secondary glazing problems.
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Trusted Customer
10 years ago
Date of purchase: 21/10/2013
The company is efficient and reliable. The website is very user friendly - the videos are a excellent aid to understanding the product
Product reviews
The windows are easy to install and provide a first class alternative to more expensive secondary double glazing
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Trusted Customer
10 years ago
Date of purchase: 02/12/2013
So happy I found your company
Product reviews
Perfect fit, quick delivery, noticed the heat go up with the noise and bills going down, the product is truly excellent, the panels are barely noticeable in the house and are crystal clear. Perfect fo
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Trusted Customer
10 years ago
Date of purchase: 22/11/2013
I would recommend very highly for their fast and professional service.
Product reviews
Easy to fit and does exactly what it says it will. I would recommend to anyone.
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Trusted Customer
10 years ago
Date of purchase: 03/02/2014
There is no option on the on-line order form to specify which colour magnetic strip you require, or any special requests. The customer has to e-mail or phone separately, which is an uneccessary inconv
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Magneglaze
Magneglaze
10 years ago
Thank you very much for providing feedback. We will be amending this aspect of the web-site very soon.
As advised on the maintenance and care instructions, it is advisable to remove panels from hot spots during the warmer months.
The frame strips should NOT part company from the window.
This will only happen if the surface is not fully receptive and has not been prepared carefully. The strength of the magnetic tape is significant and they will de-laminate if there is any unevenness.
Richard Cutts
Magneglaze
Magneglaze
10 years ago
Mistake in first message please see change!
Richard Cutts
Product reviews
First order works fine but second delivery of panels for front of house are not so successful as they get full sun most of the day. With the first bit of relatively weak early sun of the year I am fi
We add secondary glazing to most window types. Our specialty and expertise lies uniquely in the insulation of sash windows, whatever their age and condition. Even if they are out of square!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We add secondary glazing to most window types. Our specialty and expertise lies uniquely in the insulation of sash windows, whatever their age and condition. Even if they are out of square!