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Maidenhead Aquatics Reviews

Rated
Excellent

To see what Maidenhead Aquatics has to offer – come in and talk to The Fishkeeper!

Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

418

42

10

7

20

497

ratings over the past year

Displaying all 5,452 reviews
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Stephen Shirreffs
6 years ago
Date of purchase: 03/03/2018
What Stephen Shirreffs said about Maidenhead Aquatics:
I'm still waiting for my parcel not happy at all😠
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Joely Stevens
Maidenhead Aquatics
6 years ago
Hello, we are sorry that you haven't yet received your order. We have been looking into this for you, and unfortunately your product was damaged in transit.  A replacement has been sent out, and this should be with you either today or tomorrow. We apologise for any inconvenience caused. 
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SK
sharon kelly
6 years ago
Date of purchase: 03/03/2018
What sharon kelly said about Maidenhead Aquatics:
Would def reccomend as i always use them
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AV
Andy Vickers
6 years ago
Date of purchase: 01/03/2018
What Andy Vickers said about Maidenhead Aquatics:
Rapid delivery and friendly helpful staff at Radford Road, Coventry
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1
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Trusted Customer
6 years ago
Date of purchase: 01/03/2018
I'm sorry to only give three star, but although the service was very swift from the depot side, I have not heard from Maidenhead Aquatics, as they said they would phone when it arrived. I'll phone in
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AH
Andrew Hawes
6 years ago
Date of purchase: 26/02/2018
What Andrew Hawes said about Maidenhead Aquatics:
best quality stuff . Fast delivery and very reliable . Why go anywhere else ?
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HK
H Karim
Basildon
6 years ago
Date of purchase: 27/02/2018
What H Karim said about Maidenhead Aquatics:
Helpful and informative
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DC
Darren Charman
Crawley
6 years ago
Date of purchase: 24/02/2018
What Darren Charman said about Maidenhead Aquatics:
Although the web site is full of just about everything possible it was easy to purchase and have your items delivered to a store nearest to your home address, saves the hassle of having to wait in or,
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SF
stewart fox
6 years ago
Date of purchase: 26/02/2018
What stewart fox said about Maidenhead Aquatics:
Easy to order and good communications turned up on time as stated , all good
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Alannah Deeney
6 years ago
Date of purchase: 25/02/2018
What Alannah Deeney said about Maidenhead Aquatics:
Friendly and knowledgeable
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SM
Simon Morgan
Cambridge
6 years ago
Date of purchase: 23/02/2018
What Simon Morgan said about Maidenhead Aquatics:
I ordered the Aqua Oak Aquarium only to be informed that the price on the website was incorrect but I was offered a £25 gift voucher as an apology. I look forward to spending the voucher
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Steven
Maidenhead Aquatics
6 years ago
Hello Simon, we would like to apologise once again for this error. 
Unfortunately due to the enormity of the pricing error being £877, we were not able to honour this. The error was caused by a bug in our system which was beyond our control. Rest assured this won't happen again and we hope you have faith to continue shopping with Maidenhead Aquatics.
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About Maidenhead Aquatics
Leading responsible fishkeeping in the UK – run by fish-keepers for fish-keepers! We strive to educate, support and share our passion for and expertise in aquatics to help fuel and innovate the future of aquatics, both in our stores and online. Our values form the basis of everything we do as a business and have evolved from our passion for fishkeeping over the last 35 years. Ethical fishkeeping – the needs of the livestock are our utmost priority. By creating our very own ‘Livestock Charter’, we aspire to meet the highest welfare standards in the industry. We will never knowingly sell products that compromise the welfare of livestock in any way. Service – our expert teams, online and offline, deliver product and livestock with in-depth knowledge and passion, informed by latest research and current best practice. Choice – our established reputation, extensive network of suppliers and strong long-term relationships with well-known aquatics manufacturers means that we are able to source new products ahead of the wider market. We are able to offer a diverse and comprehensive portfolio of products to meet a spectrum of customer needs. Innovation – we constantly look to challenge the status quo of the world of aquatics to offer new products and approaches to fishkeeping that sustain and nurture livestock and fuel the passion of our customers. Education – we never stop learning about our passion and we continually look for ways of sharing and imparting that knowledge with our customers and the wider community to support the welfare of livestock and nurture a love of aquatics. Value – we’re committed to providing our customers with real value: great products at good prices, supported by exceptional and friendly customer service. We invest time in getting our prices right and monitoring them daily to ensure they remain competitive. We will not be knowingly beaten on price for any of our products or accessories (excluding livestock and plants) which is supported by our Price Promise.
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PO box 619, Egham, Surrey, TW20 2BS, United Kingdom
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About Maidenhead Aquatics
Leading responsible fishkeeping in the UK – run by fish-keepers for fish-keepers! We strive to educate, support and share our passion for and expertise in aquatics to help fuel and innovate the future of aquatics, both in our stores and online. Our values form the basis of everything we do as a business and have evolved from our passion for fishkeeping over the last 35 years. Ethical fishkeeping – the needs of the livestock are our utmost priority. By creating our very own ‘Livestock Charter’, we aspire to meet the highest welfare standards in the industry. We will never knowingly sell products that compromise the welfare of livestock in any way. Service – our expert teams, online and offline, deliver product and livestock with in-depth knowledge and passion, informed by latest research and current best practice. Choice – our established reputation, extensive network of suppliers and strong long-term relationships with well-known aquatics manufacturers means that we are able to source new products ahead of the wider market. We are able to offer a diverse and comprehensive portfolio of products to meet a spectrum of customer needs. Innovation – we constantly look to challenge the status quo of the world of aquatics to offer new products and approaches to fishkeeping that sustain and nurture livestock and fuel the passion of our customers. Education – we never stop learning about our passion and we continually look for ways of sharing and imparting that knowledge with our customers and the wider community to support the welfare of livestock and nurture a love of aquatics. Value – we’re committed to providing our customers with real value: great products at good prices, supported by exceptional and friendly customer service. We invest time in getting our prices right and monitoring them daily to ensure they remain competitive. We will not be knowingly beaten on price for any of our products or accessories (excluding livestock and plants) which is supported by our Price Promise.