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ManyPets Reviews | Customer Service Reviews for https://www.feefo.com/reviews/manypets-uk | Feefo

263 out of 79,996 reviews

Time:

Past year

Trusted Customer

10 months ago

Date of purchase: 27/10/2023

Answered my query about the policy in a helpful and clear manner.

Vicky C

ManyPets

10 months ago

Thanks for the fab review and we're thrilled to hear we could help out! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Allison

10 months ago

Date of purchase: 31/10/2023

What Allison said about ManyPets:

easy to join

Vicky C

ManyPets

10 months ago

Thanks for the 5 star review Allison and dont fur-get, we're here if you need anything! Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

10 months ago

Date of purchase: 28/10/2023

Person I last spoke to to change payment date so helpful

Vicky C

ManyPets

10 months ago

Thanks so much and we're so happy we could help out! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

10 months ago

Date of purchase: 28/10/2023

It was very easy to insure with this company, no endless pages. I wanted an insurance that covered all the necessary, and unexpected, but for a reasonable price. So many pet insurers just rip you of

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Vicky C

ManyPets

10 months ago

Thanks so much for sharing this su-paw feedback and we're thrilled to hear you are happy with your cover and the price! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Derek

Barnet

10 months ago

Date of purchase: 31/10/2023

What Derek said about ManyPets:

I did not feel as if the rep was forcing me to pay for the product. He was very informative and was able to explaine every detail for me, he also explained the positive of all types of cover and why s

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Vicky C

ManyPets

10 months ago

Thanks Derek, we really appreciate you sharing this with us and we're glad to hear that Thomas could help and wasn't too pushy! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

10 months ago

Date of purchase: 31/10/2023

Brilliant service

Vicky C

ManyPets

10 months ago

Thanks so much and we're happy to hear we could help! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Karen

10 months ago

Date of purchase: 31/10/2023

What Karen said about ManyPets:

Very easy to sign up good cover for my older cat

Vicky C

ManyPets

10 months ago

Aww thanks for the purrfect review Karen and we hope your fabulous cat is keeping well! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Richard

Gravesend

10 months ago

Date of purchase: 24/10/2023

What Richard said about ManyPets:

Excsllent service,friendly, helpful, kmowledgable advisers.

Vicky C

ManyPets

10 months ago

Thanks for the paw-sitive feedback Richard and we're thrilled to hear we could help! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

10 months ago

Date of purchase: 30/10/2023

I have bought another policy with them despite it but had to buy a new policy instead of adding another pet to existing policy with discount. Tried to do this endlessly online, filled in 3 online form

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Sadie Caswell

ManyPets

10 months ago

Hey there, Thanks for your feedback. I'm so sorry you had a hard time getting through to us. We receive such a large volume of claims and emails which can slow down our response time. We've recently hired over 100 new team members to help speed things up and we're so sorry for the wait. I've asked for your query to be looked into and we'll be in touch soon! Have a lovely day! Sadie The ManyPets Team

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Deborah

Sevenoaks

10 months ago

Date of purchase: 30/10/2023

What Deborah said about ManyPets:

An easy website to navigate, especially with multiple pets. Also rhe inclusion of the clause in the policy allowing for cover after 3 months free of a pre existing condition.

Vicky C

ManyPets

10 months ago

Thank you Deborah and we're so pleased to hear you are happy with your cover! Our Pre-existing pet insurance covers conditions from the last two years, that you may struggle to get covered elsewhere! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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About ManyPets

Our customers voted us Pet Insurance Provider of the Year in the 2024, 2022 and 2021 Moneyfacts Consumer Awards and we’ve been awarded 5 stars by Fairer Finance 2024. We’re also winners of the Feefo Trusted Service Award 2024. We’ve created quality cover and customer service that pet owners love, protecting thousands of pets over the years. We offer up to £15,000 in lifetime vet fee cover with access to unlimited, 24/7 video vet calls. We're also the only UK provider with a 20% MoneyBack optional extra for no claims. See what customers say about our policies and claims here or visit our site to find out more.

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0345 340 4090

1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom