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ManyPets Reviews | Customer Service Reviews for https://www.feefo.com/reviews/manypets-uk | Feefo

Displaying all 79,996 reviews

Lea

11 months ago

Date of purchase: 20/10/2023

What Lea said about ManyPets:

The staff are very friendly and understanding

Vicky C

ManyPets

10 months ago

Aww thanks Lea, we're pleased that we have been able to make a good impression with you! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Helen

Nottingham

11 months ago

Date of purchase: 19/10/2023

What Helen said about ManyPets:

Insured with them previously and had no problems whatsoever. Very kind & caring when we lost our last dog as recently as August. Would recommend them to anyone & everyone.

Vicky C

ManyPets

10 months ago

Thank you for sharing this Helen and we're so sorry to hear of the loss of your dog, we hope you are doing OK ❤️ We're glad to hear we could help and please do let us know if you need anything else, we're here for you. Best wishes, V. The ManyPets team

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Trusted Customer

11 months ago

Date of purchase: 16/10/2023

Was easy to get piece of mind with the cover required for my puppy.

Vicky C

ManyPets

10 months ago

Thank you for sharing this and we're so pleased to hear we could help put your mind at ease! We hope your lovely new pup is settling in well and give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

11 months ago

Date of purchase: 19/10/2023

Fantastic when I actually got through to them, took 2 emails and no reply and multiple phone calls taking 30+ mins to answer.

Sadie Caswell

ManyPets

11 months ago

Hiya, We appreciate your feedback. I'm sorry it took a while for you to get through to us. We know our phone lines can be busy, we're so sorry for the wait and we're currently hiring new team members to help fix this. I'm so glad we were able to help you and I hope you and your pet are ok! Have a lovely day! Sadie The ManyPets Team

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Trusted Customer

11 months ago

Date of purchase: 18/10/2023

excellent service

Jessica

ManyPets

10 months ago

Thank you so much for taking the time to leave your review with us, we're thrilled to hear that you're happy with the service received when setting up your policy. We're here if you need us! All the best, The ManyPets Team

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Trusted Customer

11 months ago

Date of purchase: 17/10/2023

quite seamless

Vicky C

ManyPets

10 months ago

Thanks so much for sharing this and it's great to hear you've had such a simple experience with us! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Linda

11 months ago

Date of purchase: 16/10/2023

What Linda said about ManyPets:

Very easy to take insurance out. A lot better cover than the company I was with and less excess to pay

Vicky C

ManyPets

10 months ago

Thanks for the fab feedback Linda, we're glad to hear it wasn't too woof setting up your cover! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Christine

Wolverhampton

11 months ago

Date of purchase: 13/10/2023

What Christine said about ManyPets:

I tried several times to book on line but it wouldn't go through. And I don't think the website is as user friendly as it could be. The 4 star is for the Advisor I spoke to afterwards otherwise it wou

...

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Vicky C

ManyPets

10 months ago

Thank you for sharing this Christine, we really appreciate it and we will be sure to feed that back to the team to look into further. Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Vincent

11 months ago

Date of purchase: 13/10/2023

What Vincent said about ManyPets:

Easy to follow

Vicky C

ManyPets

10 months ago

Thanks for the paw-fect review Vincent and we're thrilled to hear it was so easy to set up your cover! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

11 months ago

Date of purchase: 16/10/2023

EASY TO FOLLOW ON LINE

Vicky C

ManyPets

10 months ago

Thank you, we're paw-sitively thrilled to hear how easy it was to set your cover up! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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About ManyPets

Our customers voted us Pet Insurance Provider of the Year in the 2024, 2022 and 2021 Moneyfacts Consumer Awards and we’ve been awarded 5 stars by Fairer Finance 2024. We’re also winners of the Feefo Trusted Service Award 2024. We’ve created quality cover and customer service that pet owners love, protecting thousands of pets over the years. We offer up to £15,000 in lifetime vet fee cover with access to unlimited, 24/7 video vet calls. We're also the only UK provider with a 20% MoneyBack optional extra for no claims. See what customers say about our policies and claims here or visit our site to find out more.

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0345 340 4090

1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom