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ManyPets Reviews | Customer Service Reviews for https://www.feefo.com/reviews/manypets-uk | Feefo

Displaying all 79,996 reviews

Trusted Customer

11 months ago

Date of purchase: 30/09/2023

Always been very helpful and fast with payment claims. I was even told about something I could claim for but didn't know about, so thanks for that too! I have had your insurance since my cats were ki

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Vicky C

ManyPets

11 months ago

Aww thank you for your kind words and we hope your beautiful cats are keeping well! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Iain

Edinburgh

11 months ago

Date of purchase: 03/10/2023

What Iain said about ManyPets:

Was very easy to use website to renew my pet insurance

Vicky C

ManyPets

11 months ago

Thanks Iain, we strive to make insurance simple and it's great to hear this was the case with you! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

11 months ago

Date of purchase: 03/10/2023

I found it easy to work my way around the site and understand what the policy will cover. in comparison it apereas to be good value

Vicky C

ManyPets

11 months ago

Thank you and it's great to hear how easy it was setting up your cover and that you are pleased with the price! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Barry

11 months ago

Date of purchase: 03/10/2023

What Barry said about ManyPets:

Answer the phone! I have spent over £15.00 on phone calls being on hold for such a long time without getting an answer!

Sadie Caswell

ManyPets

11 months ago

Hey Barry, Thanks for your feedback. I'm so sorry you've had a hard time getting through to us. We know our phone lines can be quite busy and we're so sorry for the wait. We're hiring new team members to help fix this. Please let us know if you'd like us to arrange a call back for you! Have a lovely day! Sadie The ManyPets Team

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Amanda

Milton Keynes

11 months ago

Date of purchase: 29/09/2023

What Amanda said about ManyPets:

No fuse very good coverage and many perks to your policy

Vicky C

ManyPets

11 months ago

Thanks Amanda and who doesn't like a treat! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

11 months ago

Date of purchase: 02/10/2023

Excellent customer service, once you actually get someone to talk to. 1 star deducted for long phone queues. Despite selecting correct option on phone I was put through to the wrong dept - twice. Then

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Vicky C

ManyPets

11 months ago

Thank you for sharing this with us and we are sorry to hear of your experience, we will be sure to feed this back to our team. Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

11 months ago

Date of purchase: 26/09/2023

Couldn't make it work online properly so phoned them, fabulous service - friendly, cheerful, helpful, answered all my questions.

Vicky C

ManyPets

11 months ago

Aww thank you and we'll be sure to let Nicola know of your kind words! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Deborah

Lancashire

11 months ago

Date of purchase: 02/10/2023

What Deborah said about ManyPets:

The whole process was easy. Clear advice and guidance and value for money with the policy covering all my pets needs.

Vicky C

ManyPets

11 months ago

Thanks Deborah, we really appreciate it and hope your wonderful fur family are keeping well! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Peter

11 months ago

Date of purchase: 29/09/2023

What Peter said about ManyPets:

The process was very simple and easy to set up.

Vicky C

ManyPets

11 months ago

Thanks Peter and it's great to hear you've had an easy start with us! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

11 months ago

Date of purchase: 02/10/2023

Easy and understandable to join, good explanations of legal stuff

Vicky C

ManyPets

11 months ago

Thanks so much for the pawsome review and we're thrilled to hear it wasn't too woof setting up your cover! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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About ManyPets

Our customers voted us Pet Insurance Provider of the Year in the 2024, 2022 and 2021 Moneyfacts Consumer Awards and we’ve been awarded 5 stars by Fairer Finance 2024. We’re also winners of the Feefo Trusted Service Award 2024. We’ve created quality cover and customer service that pet owners love, protecting thousands of pets over the years. We offer up to £15,000 in lifetime vet fee cover with access to unlimited, 24/7 video vet calls. We're also the only UK provider with a 20% MoneyBack optional extra for no claims. See what customers say about our policies and claims here or visit our site to find out more.

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0345 340 4090

1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom