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ManyPets Reviews

Rated
Excellent
Service
4.3
/5

5

4

3

2

1

183

27

11

10

24

255

ratings over the past year

ManyPets is no longer an active Feefo customer
Displaying all 79,996 reviews
GA
Garry
11 months ago
Date of purchase: 27/09/2023
What Garry said about ManyPets:
Good value for the amount of cover compared to other providers
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Vicky C
ManyPets
11 months ago
Thanks Garry and it's great that you are pleased with your cover and the price! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️
Trusted Customer
11 months ago
Date of purchase: 27/09/2023
Very easy to obtain a quote and get instant cover
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Vicky C
ManyPets
11 months ago
Thank you and it's great to hear you've had an easy start with us! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️
Trusted Customer
11 months ago
Date of purchase: 29/09/2023
I have been a customer for the last two years and wanted to change cover for my older dog. Switching to a basic level of policy would give the cover requirements for her current health
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Vicky C
ManyPets
11 months ago
Thank you and we're happy to hear it was a smooth process switching over, we love older pets here! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️
Trusted Customer
11 months ago
Date of purchase: 26/09/2023
Great cover for the best price in comparison to most companies. Quick & easy to set up.
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Vicky C
ManyPets
11 months ago
Thank you so much for sharing this and it's fab to hear you are happy with your cover and the price! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️
JU
Julie
11 months ago
Date of purchase: 29/09/2023
What Julie said about ManyPets:
Phone Contact impossible, Signed in and asking me to updatw password!?unable to add another Pet online. 3 calls , 35 min wait gave up, 28 min gave up , 22 min wait gave up. Did a complete new quote fo
...
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Sadie Caswell
ManyPets
11 months ago
Hey Julie, Thanks for your review. I'm sorry you weren't able to reach us. We know our phone lines can be very busy and we're in the process of hiring new team members to help speed things along. We're so sorry for the wait. I'm glad this has now been sorted and I hope you and your pet are ok! Have a lovely day! Sadie The ManyPets Team
Trusted Customer
11 months ago
Date of purchase: 26/09/2023
Quick and easy and saved me going somewhere else whilst giving me a better price than originally quoted
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Vicky C
ManyPets
11 months ago
Thanks for the awesome feedback and we're happy to hear you are pleased with your cover! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️
AL
Alexander
Aberdeen
11 months ago
Date of purchase: 29/09/2023
What Alexander said about ManyPets:
Easy to make direct debit payments
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Vicky C
ManyPets
11 months ago
Thanks Alexander and we're happy to hear you are pleased with our services! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️
Trusted Customer
11 months ago
Date of purchase: 29/09/2023
Easy process to follow with good options available for pet cover
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Vicky C
ManyPets
11 months ago
Thank you and we're thrilled to hear you are happy with our range of cover! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️
SJ
Stuart james
11 months ago
Date of purchase: 29/09/2023
What Stuart james said about ManyPets:
They don’t reply to emails they don’t answer the phone they refuse to help with direct debits
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Sadie Caswell
ManyPets
11 months ago
Hi Stuart, Thanks for your feedback. I'm sorry you've not been able to get in touch with us. We're dealing with such a large volume of emails and calls which has slowed down our response time. We're working hard to get through everything as quickly as possible and we're sorry for the wait. We'll be in touch soon and I hope you and your pet are ok! Have a great day! Sadie The ManyPets Team
HE
Helen
11 months ago
Date of purchase: 28/09/2023
What Helen said about ManyPets:
The reason I didn’t give 5* is because I sent an email on September 20th and 8 days later had had no reply. I sent an email because I had a query about the new quote and wanted to clarify a couple of
...
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Jessica
ManyPets
7 months ago
Hey Helen, We're sorry to hear about the delay in our response to your email. 💌😿 We understand how important timely communication is, and we apologize for any inconvenience caused. We appreciate your patience and understanding. Thank you for being a loyal customer! 🐾💕 Your previous experience with us has been doggone brilliant, and we're thrilled that it led you to choose us again. It's like a wagging tail of loyalty! 🐶🌟 We'll work on improving our response times and phone accessibility to ensure a purr-fect experience in the future. If you have any further questions or clarifications, please reach out. We're here to help! All the best, The ManyPets team🐾
About ManyPets
Our customers voted us Pet Insurance Provider of the Year in the 2024, 2022 and 2021 Moneyfacts Consumer Awards and we’ve been awarded 5 stars by Fairer Finance 2024. We’re also winners of the Feefo Trusted Service Award 2024. We’ve created quality cover and customer service that pet owners love, protecting thousands of pets over the years. We offer up to £15,000 in lifetime vet fee cover with access to unlimited, 24/7 video vet calls. We're also the only UK provider with a 20% MoneyBack optional extra for no claims. See what customers say about our policies and claims here or visit our site to find out more.
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1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom
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About ManyPets
Our customers voted us Pet Insurance Provider of the Year in the 2024, 2022 and 2021 Moneyfacts Consumer Awards and we’ve been awarded 5 stars by Fairer Finance 2024. We’re also winners of the Feefo Trusted Service Award 2024. We’ve created quality cover and customer service that pet owners love, protecting thousands of pets over the years. We offer up to £15,000 in lifetime vet fee cover with access to unlimited, 24/7 video vet calls. We're also the only UK provider with a 20% MoneyBack optional extra for no claims. See what customers say about our policies and claims here or visit our site to find out more.