Hey Helen,
We're sorry to hear about the delay in our response to your email. 💌😿 We understand how important timely communication is, and we apologize for any inconvenience caused. We appreciate your patience and understanding.
Thank you for being a loyal customer! 🐾💕 Your previous experience with us has been doggone brilliant, and we're thrilled that it led you to choose us again. It's like a wagging tail of loyalty! 🐶🌟 We'll work on improving our response times and phone accessibility to ensure a purr-fect experience in the future. If you have any further questions or clarifications, please reach out. We're here to help!
All the best,
The ManyPets team🐾