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ManyPets Reviews | Customer Service Reviews for https://www.feefo.com/reviews/manypets-uk | Feefo

Displaying all 79,996 reviews

Trusted Customer

11 months ago

Date of purchase: 15/09/2023

Really easy to switch online I used manypets when they were bought by many made a claim when my dog ate something he shouldn't no problems.

Vicky C

ManyPets

11 months ago

Aww thank you and we're happy to hear we could help! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

11 months ago

Date of purchase: 25/09/2023

Good customer service and knowledge

Vicky C

ManyPets

11 months ago

Thank you and we're thrilled to hear we could impress you! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Katharine

Sheffield

11 months ago

Date of purchase: 25/09/2023

What Katharine said about ManyPets:

Our 2 year old dog was quoted 36 pounds for the year .Last year it actually went down .We have not vlaimed or used the vet call once so an increase of 8 pounds is ridiculous .Hes not sick and barely 2

...

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Sadie Caswell

ManyPets

11 months ago

Hey Katharine, Thanks for leaving us a review. I'm sorry you're unhappy with the cost of your renewal. There are so many factors that go into calculating the cost of your renewal like your dog's age, breed and location. We consider our price fair for the level of cover you have but the most important thing is that you have the right cover for you. We encourage yo to make sure our policy is the right fit for you, please feel free to get in touch if you need any help! Have a great day! Sadie The ManyPets Team

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Pamela

Bridgend

11 months ago

Date of purchase: 27/09/2023

What Pamela said about ManyPets:

Easy and straightforward process

Vicky C

ManyPets

11 months ago

Thank you Pamela, this is something we strive towards! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

11 months ago

Date of purchase: 27/09/2023

Seems like a decent policy - that covers basic requirements and value for money

Vicky C

ManyPets

11 months ago

Thanks so much and we're happy to hear you've had a great start with us and are pleased with your policy! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Lucy

leeds

11 months ago

Date of purchase: 20/09/2023

What Lucy said about ManyPets:

Promised free gift amazon voucher, it didn't arrive

Sadie Caswell

ManyPets

11 months ago

Hi Lucy, Thanks for reaching out. It can take up to 90 days for your Amazon gift voucher to arrive, if it's passed that time and you still haven't received it please get in touch with our customer service team who'll be happy to sort this out for you! Have a lovely day! Sadie The ManyPets Team

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Sarah

Cumbernauld

11 months ago

Date of purchase: 24/09/2023

What Sarah said about ManyPets:

Overall it was easy to set up leaving me completely reassured my puppy has the best coverage should I need it.

Vicky C

ManyPets

11 months ago

Thanks Sarah and it's great to hear we could put your mind at ease! We hope your lovely pup is well and give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Lisa

11 months ago

Date of purchase: 24/09/2023

What Lisa said about ManyPets:

Exactly what I wanted at the right price. No fuss

Vicky C

ManyPets

11 months ago

Thanks Lisa and it's great to hear how pleased you are! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Andrew

11 months ago

Date of purchase: 26/09/2023

What Andrew said about ManyPets:

Best value policy I could find and about half of what the renewal was for my current policy. If the support is as good as the purchase experience I will be very pleased.

Vicky C

ManyPets

11 months ago

Thank you Andrew and it's great to hear you find your new policy value for money! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

12 months ago

Date of purchase: 26/09/2023

i have emailed a couple of times and i have had no reply. this is to do with cancelling a policy and to mention that the reason i did a 2nd quote and applied is due to the fact the email stated there

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Sadie Caswell

ManyPets

11 months ago

Hey there, Thanks for your review. I'm sorry no one has gotten back to you yet. We're currently dealing with such a high volume of emails which has slowed down our response time. We're working hard to get through everything as quickly as possible and we're so sorry for the delay. We'll be in touch soon and I hope you and your pet are ok! Have a lovely day! Sadie The ManyPets Team

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About ManyPets

Our customers voted us Pet Insurance Provider of the Year in the 2024, 2022 and 2021 Moneyfacts Consumer Awards and we’ve been awarded 5 stars by Fairer Finance 2024. We’re also winners of the Feefo Trusted Service Award 2024. We’ve created quality cover and customer service that pet owners love, protecting thousands of pets over the years. We offer up to £15,000 in lifetime vet fee cover with access to unlimited, 24/7 video vet calls. We're also the only UK provider with a 20% MoneyBack optional extra for no claims. See what customers say about our policies and claims here or visit our site to find out more.

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0345 340 4090

1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom