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ManyPets Reviews | Customer Service Reviews for https://www.feefo.com/reviews/manypets-uk | Feefo

Displaying all 79,996 reviews

Iain

1 year ago

Date of purchase: 12/09/2023

What Iain said about ManyPets:

Was easy. Quote seemed reasonable.

Vicky C

ManyPets

12 months ago

Thanks Iain and it's fab to hear how easy it was to set up your cover! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 15/09/2023

Great customer service. Still not sure about pre-existing conditions.

Vicky C

ManyPets

12 months ago

Thank you for sharing this and we hope your lovely pup is keeping well. If you have any questions, we're here to help! Please feel free to contact us at support@manypets.com or on 0345 340 4090 (9am-6pm, Monday-Friday and 9am- 1pm on Saturdays). Best wishes, V. The ManyPets team 🐾️

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Susan

Sheffield

1 year ago

Date of purchase: 15/09/2023

What Susan said about ManyPets:

Easy to use good cover no fuss Have had insurance with other pets premiums so high and no claims

Vicky C

ManyPets

12 months ago

Thank you Susan and we're so happy to hear you are pleased with your cover! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 15/09/2023

Website very easy to use and I’m happy with the result

Vicky C

ManyPets

12 months ago

Thank you and we're so pleased to hear that you found our website to be super simple! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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David

Darwen

1 year ago

Date of purchase: 11/09/2023

What David said about ManyPets:

Easy enough to navigate and clear to understand. Options available and prompt response.

Vicky C

ManyPets

12 months ago

Thanks David and it's great to hear you've had a smooth start! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Maxine

1 year ago

Date of purchase: 14/09/2023

What Maxine said about ManyPets:

Operater was very helpful and patient.

Vicky C

ManyPets

12 months ago

Aww thanks Maxine and we'll be sure to pass this over to Lorna! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Janet

1 year ago

Date of purchase: 14/09/2023

What Janet said about ManyPets:

The site is easy to follow

Vicky C

ManyPets

12 months ago

Thanks Janet, and we're happy to hear it was a breeze setting up your cover! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Anthony

1 year ago

Date of purchase: 14/09/2023

What Anthony said about ManyPets:

I waited 17 minutes on the phone before Molly answered.
I was a little annoyed and was ready to say Forget many pets if this is how long it takes to get thru.
However Molly answered and was

...

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Vicky C

ManyPets

12 months ago

Thank you so much for sharing this Anthony and we're sorry to hear about your wait but glad that Molly was able to make such a great impression with you! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Lynette

1 year ago

Date of purchase: 14/09/2023

What Lynette said about ManyPets:

If I could have given a minus rating I would have. Despite emailing me to say the renewal had been processed I now find my dog has been uninsured since May! 90 mins to get through by phone and my requ

...

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Sadie Caswell

ManyPets

1 year ago

Hi Lynette, Thanks for your feedback. I'm sorry there's been an issue with your renewal, on rare occasions there can be errors with our systems and we're so sorry for any inconvenience this caused. Your complaint is with our team and someone will be in touch soon. Have a lovely day! Sadie The ManyPets Team

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Stacey

1 year ago

Date of purchase: 14/09/2023

What Stacey said about ManyPets:

Team member I spoke with was polite and helpful, ensured I understand everything being told to me before purchasing my insurance.

Vicky C

ManyPets

12 months ago

Thanks Stacey and we'll be sure to let Thomas know of your kind words. Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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About ManyPets

Our customers voted us Pet Insurance Provider of the Year in the 2024, 2022 and 2021 Moneyfacts Consumer Awards and we’ve been awarded 5 stars by Fairer Finance 2024. We’re also winners of the Feefo Trusted Service Award 2024. We’ve created quality cover and customer service that pet owners love, protecting thousands of pets over the years. We offer up to £15,000 in lifetime vet fee cover with access to unlimited, 24/7 video vet calls. We're also the only UK provider with a 20% MoneyBack optional extra for no claims. See what customers say about our policies and claims here or visit our site to find out more.

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0345 340 4090

1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom