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ManyPets Reviews | Customer Service Reviews for https://www.feefo.com/reviews/manypets-uk | Feefo

Displaying all 79,996 reviews

Trusted Customer

1 year ago

Date of purchase: 14/09/2023

very helpful staff and explained everything really well, I didn't have any documents with me and they sorted it out. no problem

Vicky C

ManyPets

12 months ago

Thank you, and it's great to hear we could help out! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Colin

1 year ago

Date of purchase: 11/09/2023

What Colin said about ManyPets:

The site was easy to navigate, easy to fill in details

Vicky C

ManyPets

12 months ago

Thanks Colin and it's great to hear you found the website to be helpful! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Della

Badsworth

1 year ago

Date of purchase: 11/09/2023

What Della said about ManyPets:

Amazing policy and customer service, we lost our Golden Retriever very, very suddenly, in a matter of hours she died from onset of pain and distress. ManyPets were so empathetic and supportive throug

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Vicky C

ManyPets

12 months ago

Thank you for sharing this Della and we are so sorry to hear about your loss and hope you are doing OK ❤️ We are glad to hear we could help out when you needed us and hope that little Bertie is settling in well. Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Janette

Peebles, Scotland

1 year ago

Date of purchase: 10/09/2023

What Janette said about ManyPets:

I thought their website was clear and concise. I also liked the vets on line 24/7 as well as the deals.

Vicky C

ManyPets

12 months ago

Thanks Janette, it's great that you found the website to be so helpful and our FirstVet service really is great at putting minds at ease! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Ann

Newcastle under Lyme

1 year ago

Date of purchase: 13/09/2023

What Ann said about ManyPets:

Very informative and easy to understand no problems,found the experience stress free .

Vicky C

ManyPets

12 months ago

Thanks Ann and it's great to hear how smooth it was setting up your cover! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Wendy

1 year ago

Date of purchase: 13/09/2023

What Wendy said about ManyPets:

I needed to talk to someone first and no one answered for several days after hanging on the line for 30 minutes. No after sales service.

Sadie Caswell

ManyPets

1 year ago

Hi Wendy, We appreciate your feedback. I'm so sorry you had a hard time getting through to us. We know our phone lines can be busy and we're hiring new team members to help fix this, we're so sorry for the wait. I hope this was sorted but if not please let us know if you need a call back arranged! Have a lovely day! Sadie The ManyPets Team

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Trusted Customer

1 year ago

Date of purchase: 13/09/2023

Switched to Many Pets as my premium with petplan had just increased. Comparable cover was exactly half the price and on top of that, you only pay the excess once per year at a lower fee. was recommen

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Vicky C

ManyPets

12 months ago

Thanks for the awesome feedback, we really appreciate it and are very lucky to have such fab customers like you! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 12/09/2023

Excellent telephone conversation and had some already paid monthly premium reimbursed

Vicky C

ManyPets

12 months ago

Thank you and we're so pleased that we've been able to help! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Linda

Colchester

1 year ago

Date of purchase: 12/09/2023

What Linda said about ManyPets:

I had a very long wait to get through. When I did get through I was dealt with quickly and efficiently.

Sadie Caswell

ManyPets

1 year ago

Hi Linda, Thanks for leaving us a review. I'm sorry you had to wait to get through to us. We receive such a high volume of calls which can take us a while to get through, we're so sorry for the wait and we're doing everything we can to fix this. I'm glad to hear we were able to help and I hope you and your pet are ok! Have a lovely day! Sadie The ManyPets Team

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Robert

Luton Beds

1 year ago

Date of purchase: 12/09/2023

What Robert said about ManyPets:

I found the the instructions clear and easy to follow while applying for pet insurance

Jessica

ManyPets

10 months ago

Ahh, thank you for your 5* review here, Robert. We're pleased you found everything easy and clear when setting up your policy. Please don't forget to check out the Perks page for exclusive offers for Many Pets Customers. We're here if you need us! All the best, The ManyPets Team

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About ManyPets

Our customers voted us Pet Insurance Provider of the Year in the 2024, 2022 and 2021 Moneyfacts Consumer Awards and we’ve been awarded 5 stars by Fairer Finance 2024. We’re also winners of the Feefo Trusted Service Award 2024. We’ve created quality cover and customer service that pet owners love, protecting thousands of pets over the years. We offer up to £15,000 in lifetime vet fee cover with access to unlimited, 24/7 video vet calls. We're also the only UK provider with a 20% MoneyBack optional extra for no claims. See what customers say about our policies and claims here or visit our site to find out more.

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0345 340 4090

1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom