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ManyPets Reviews | Customer Service Reviews for https://www.feefo.com/reviews/manypets-uk | Feefo

Displaying all 79,996 reviews

Laura

1 year ago

Date of purchase: 05/09/2023

What Laura said about ManyPets:

Website didn't work so rang to take up insurance. Gentleman was very helpful.

Jessica

ManyPets

10 months ago

Hi Laura, Thank you so much for leaving your review. We're sorry to hear you experienced some issues when looking online; however, we're pleased to hear that the member of our Customer Support team had been excellent in helping! We're here if you need us! All the best, The ManyPets Team

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Francesca

1 year ago

Date of purchase: 06/09/2023

What Francesca said about ManyPets:

I would highly recommend this company. After the sad loss of my much loved Mogwyn, they were great. Kind and efficient I couldn’t fault them, so much so that my new cat is now insured with them.

Jessica

ManyPets

10 months ago

Ahh, thank you so much for your kind words, Francesca. We're thrilled to hear that you've been pleased with our services! We're here if you need us! All the best, The ManyPets Team

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Trusted Customer

1 year ago

Date of purchase: 09/09/2023

Easy to start new insurance contract

Jessica

ManyPets

7 months ago

Hey there, Starting a new insurance contract should be as easy as a dog learning a new trick! 🐶🌟 We're glad to hear that getting started with us was a breeze. It's like a walk in the park on a sunny day! 🌳☀️ We strive to provide a seamless experience for our customers, making it simple to set up your new insurance. If you have any further questions or need assistance, please don't hesitate to reach out. Thanks for choosing us as your insurance provider! All the best, The ManyPets team🐾

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Trusted Customer

1 year ago

Date of purchase: 09/09/2023

Easy to buy. Competitive price. Would have liked a higher cover than £3000 with a shorter qualifying period than 6 months as I have 3 cats.

Jessica

ManyPets

7 months ago

Hey there, Thanks for the pawsitive feedback! 🐾😸 We're thrilled that buying our insurance was as easy as teaching a dog to roll over! 🐶✨ It's like finding a purrfectly priced toy mouse! 🐱💰 We appreciate your input on the coverage limit and qualifying period. We'll keep those whiskers twitching as we continue to improve our offerings. If you have any more questions or need assistance, our team is here to help. Thanks for choosing us for your furry friends' insurance needs! All the best, The ManyPets team🐾

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Trusted Customer

1 year ago

Date of purchase: 09/09/2023

Purchase of policy was easy I tryed ringing Saturday morning with a question, was on hold 15 mins so gave up

Sadie Caswell

ManyPets

1 year ago

Hey there, Thanks for your review. I'm sorry you were on hold with us, we know our phone lines can be quite busy and we're in the process of hiring new team members to help fix this. Please let us know if you'd like us to arrange a call back for you. Have a lovely day! Sadie The ManyPets Team

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Trusted Customer

1 year ago

Date of purchase: 05/09/2023

Rating only because of price increase but lady I spoke to was very helpful with alternative cover.

Jessica

ManyPets

7 months ago

Hey there, Thanks for sharing your feedback with us! We understand that price increases can be ruff, but we're glad to hear that the lady you spoke to was helpful in finding alternative cover options. She's as resourceful as a dog digging up buried treasure! 🐾💎 We appreciate your understanding and value your satisfaction. If you have any further questions or need assistance, please don't hesitate to reach out. All the best, The ManyPets team🐾

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Trusted Customer

1 year ago

Date of purchase: 05/09/2023

Truthfully, I felt like I as being spammed. So many emails. Try a single monthly newsletter, that I would read, not 2-3 daily emails

Sadie Caswell

ManyPets

1 year ago

Hey there, Thanks for reaching out. I'm sorry you're unhappy with the emails you're receiving. You would have opted into marketing at your policy's inception, you can opt out whenever you like which you can find at the bottom of the emails. I hope this helps! Have a lovely day! Sadie The ManyPets Team

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Anita

1 year ago

Date of purchase: 05/09/2023

What Anita said about ManyPets:

I rated 5* because I think your are reasonable price and offer lots of support and very friendly staff. Your a little more better than an insurance company. All about the animals welfare. I'm happy

Jessica

ManyPets

10 months ago

Hi Anita, Thank you so much for taking the time to leave your review with us. We're thrilled that you have been happy with the services that we offer our customers and their much-loved family pets. We are a company filled with pet owners and can appreciate the importance of peace of mind. Please don't forget to check out the Perks page for exclusive offers for Many Pets Customers (With goodies for both you and your pet). We're here if you need us! All the best, The ManyPets Team

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Trusted Customer

1 year ago

Date of purchase: 08/09/2023

Easy to set up

Jessica

ManyPets

10 months ago

Thank you so much for taking the time to leave your review about your recent policy purchasing experience, we're thrilled to hear that it was easy to do! We're here if you need us! All the best, The ManyPets Team

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Georgina

1 year ago

Date of purchase: 08/09/2023

What Georgina said about ManyPets:

Not good with computers but had no trouble with this site

Jessica

ManyPets

10 months ago

This is great to hear, Georgina! We're thrilled you found the website to be user-friendly when selecting and setting up your policy with us online. Thank you so much for taking the time to leave your review with us. Please don't forget to check out the Perks page for exclusive offers for Many Pets Customers. We're here if you need us! All the best, The ManyPets Team

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About ManyPets

Our customers voted us Pet Insurance Provider of the Year in the 2024, 2022 and 2021 Moneyfacts Consumer Awards and we’ve been awarded 5 stars by Fairer Finance 2024. We’re also winners of the Feefo Trusted Service Award 2024. We’ve created quality cover and customer service that pet owners love, protecting thousands of pets over the years. We offer up to £15,000 in lifetime vet fee cover with access to unlimited, 24/7 video vet calls. We're also the only UK provider with a 20% MoneyBack optional extra for no claims. See what customers say about our policies and claims here or visit our site to find out more.

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0345 340 4090

1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom