How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

ManyPets Reviews | Customer Service Reviews for https://www.feefo.com/reviews/manypets-uk | Feefo

Displaying all 79,996 reviews

Trusted Customer

1 year ago

Date of purchase: 04/09/2023

Knew from the start which cover I needed and you supplied no hassle

Vicky C

ManyPets

1 year ago

Thanks you and it's fab to hear you are happy with your cover and how easy it was to set up! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

See full customer review

Anthony

Liskeard.

1 year ago

Date of purchase: 04/09/2023

What Anthony said about ManyPets:

Telephone application was conducted promptly and efficiently

Vicky C

ManyPets

1 year ago

Thanks Anthony and we're pleased to hear we could help! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

See full customer review

Steve

1 year ago

Date of purchase: 31/08/2023

What Steve said about ManyPets:

Easy to complete the registration process and felt the process was gently guided along

Vicky C

ManyPets

1 year ago

Thanks Steve and we're happy to hear you found the process to be so straightforward! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

See full customer review

Jennifer

1 year ago

Date of purchase: 03/09/2023

What Jennifer said about ManyPets:

My daughter has both her cat’s with you,and she has always been happy

Vicky C

ManyPets

1 year ago

Thanks Jennifer and we hope your lovely Clover is well! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

See full customer review

Lorraine

1 year ago

Date of purchase: 30/08/2023

What Lorraine said about ManyPets:

I found it very easy to sort my pet insurance i don't do many things online but found this very straightforward I would recommend petplan

Vicky C

ManyPets

1 year ago

Thanks Lorraine and we're pleased to hear how easy it was to set up your cover! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

See full customer review

Trusted Customer

1 year ago

Date of purchase: 31/08/2023

The purchase of the insurance was good, but now I am being bombarded with loads of emails about all sorts of things and really getting on my nerves! !!!

Sadie Caswell

ManyPets

1 year ago

Hey there, Thanks for your review. I'm so happy to hear you had a good experience taking out insurance with us! I'm sorry you're unhappy with the emails you're receiving, you can opt out of any marketing at the bottom of the emails. Have a lovely day! Sadie The ManyPets Team

See full customer review

Lyn

1 year ago

Date of purchase: 03/09/2023

What Lyn said about ManyPets:

System seemed to work well and the comparisons showed ManyPets as probably the best.......

Vicky C

ManyPets

1 year ago

Thanks Lyn and it's great to hear how simple it was setting up your cover! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

See full customer review

Jacqueline

1 year ago

Date of purchase: 01/09/2023

What Jacqueline said about ManyPets:

I spoke to Jodie who was super helpful in getting me a quote with the change of amount covered under the policy, we also increased the excess to help with the price per month.

Vicky C

ManyPets

1 year ago

Thank you so much Jacqueline, that means a lot to us and we'll be sure to let Jodie know! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

See full customer review

Jennifer

1 year ago

Date of purchase: 29/08/2023

What Jennifer said about ManyPets:

A fair rating for 1st contact

Vicky C

ManyPets

1 year ago

Thanks Jennifer and we're to have made a great first impression with you! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

See full customer review

Moira

Musselburgh

1 year ago

Date of purchase: 01/09/2023

What Moira said about ManyPets:

I was with them before, but left because the premium went up too much

Vicky C

ManyPets

1 year ago

Thanks Moira and we're please to have you and your 2 fur babies back with us! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

See full customer review

Not received a review invite?

About ManyPets

Our customers voted us Pet Insurance Provider of the Year in the 2024, 2022 and 2021 Moneyfacts Consumer Awards and we’ve been awarded 5 stars by Fairer Finance 2024. We’re also winners of the Feefo Trusted Service Award 2024. We’ve created quality cover and customer service that pet owners love, protecting thousands of pets over the years. We offer up to £15,000 in lifetime vet fee cover with access to unlimited, 24/7 video vet calls. We're also the only UK provider with a 20% MoneyBack optional extra for no claims. See what customers say about our policies and claims here or visit our site to find out more.

Read all

0345 340 4090

1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom