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ManyPets Reviews | Customer Service Reviews for https://www.feefo.com/reviews/manypets-uk | Feefo

Displaying all 79,996 reviews

Trusted Customer

1 year ago

Date of purchase: 23/08/2023

Very helpful and friendly Kayleigh was very understanding and explained everything clearly so I understood!

Vicky C

ManyPets

1 year ago

Aww thanks so much, we'll be sure to feed this back to Kayleigh! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 23/08/2023

Price and ease of use of the website

Vicky C

ManyPets

1 year ago

Thanks for the great feedback and we're thrilled to hear you are happy with our service and your policy! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Melanie

Woodhall Spa

1 year ago

Date of purchase: 23/08/2023

What Melanie said about ManyPets:

Farai Goora was extremely helpful and understanding and professional

Vicky C

ManyPets

1 year ago

Thanks for the purrrfect feedback Melanie! We're glad to hear that Farai could help, he is a gem on our team! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 17/08/2023

Very easy to buy and lots of benefits

Vicky C

ManyPets

1 year ago

Thanks for the pawsome feedback and we're pleased it wasn't too woof setting up your cover! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Maria

1 year ago

Date of purchase: 22/08/2023

What Maria said about ManyPets:

Adam went out of his way to accommodate my needs as disabled person. He differentiated and adapted according to my individual needs when his colleagues had been dismissive and rigid and unhelpful rath

...

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Vicky C

ManyPets

1 year ago

Thank you so much Maria for your kind words and we are so pleased to hear that Adam could help. We'll be sure to let him know! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Kath

Hertfordshire

1 year ago

Date of purchase: 22/08/2023

What Kath said about ManyPets:

It takes a long time to get through on the phone hence the 4 stars rating. Once through, both of the advisors that I spoke with were exceptionally helpful and carefully considered and answered all of

...

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Vicky C

ManyPets

1 year ago

Thanks Katharine, we're sorry to hear about the wait but pleased we could help you when you came through! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 22/08/2023

Excellent service easy to use web site

Vicky C

ManyPets

1 year ago

Thanks so much and it's great to hear you are happy with our website! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 22/08/2023

Having lost my lovely pet after 15 years we, after much deliberation, decided to purchase a puppy. We were completely out of touch with just about everything that having a new dog entailed and to be h

...

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Vicky C

ManyPets

1 year ago

Thank you so much for sharing this, we really appreciate it and we're so sorry to hear about the loss of you lovely pet. We're glad to hear we could impress you and decided to sign up your new puppy, that means a lot to us! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 15/08/2023

Train more staff to answer email and phone line

Sadie Caswell

ManyPets

1 year ago

Hey there, Thanks for your feedback. I'm so sorry you've had a hard time getting through to us. We know our response times are longer than they should be as we're handling such a high volume of calls and emails. We're in the process of hiring new team members to help fix this. Have a lovely day! Sadie The ManyPets Team

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Trusted Customer

1 year ago

Date of purchase: 15/08/2023

Because of the Excellent service

Vicky C

ManyPets

1 year ago

Thanks so much and we're happy to hear we could make a great impression with you! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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About ManyPets

Our customers voted us Pet Insurance Provider of the Year in the 2024, 2022 and 2021 Moneyfacts Consumer Awards and we’ve been awarded 5 stars by Fairer Finance 2024. We’re also winners of the Feefo Trusted Service Award 2024. We’ve created quality cover and customer service that pet owners love, protecting thousands of pets over the years. We offer up to £15,000 in lifetime vet fee cover with access to unlimited, 24/7 video vet calls. We're also the only UK provider with a 20% MoneyBack optional extra for no claims. See what customers say about our policies and claims here or visit our site to find out more.

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0345 340 4090

1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom