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ManyPets Reviews | Customer Service Reviews for https://www.feefo.com/reviews/manypets-uk | Feefo

Displaying all 79,996 reviews

Fiona

1 year ago

Date of purchase: 20/08/2023

What Fiona said about ManyPets:

Very clear and straightforward to get a quote then procede. Even though it is AI, made it seem personal to my pets

Vicky C

ManyPets

1 year ago

That's is great to hear Fiona and thanks for taking the time to share this! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Steve

1 year ago

Date of purchase: 20/08/2023

What Steve said about ManyPets:

Offers a range of easy to understand cover, lots of interesting advice on offer from the website, doesn’t feel like the usual big insurance company.

Vicky C

ManyPets

1 year ago

Thanks Steve, we strive to make insurance clear and simple and we're glad you feel the same! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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angela malone

Middlesex

1 year ago

Date of purchase: 20/08/2023

What angela malone said about ManyPets:

Excellent service

Vicky C

ManyPets

1 year ago

Thanks Angela and we're hope your pooch is keeping well! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Sharon

Nottinghamshire

1 year ago

Date of purchase: 16/08/2023

What Sharon said about ManyPets:

Quick. Efficient.

Vicky C

ManyPets

1 year ago

Thanks for the pawsome review Sharon! We're happy to hear it wasn't to woof setting up your cover! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 16/08/2023

Very helpful customer service operator, determined to help me get best price and cover

Vicky C

ManyPets

1 year ago

Thanks so much for the awesome feedback and we're happy to hear we could help! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 18/08/2023

The reason why I have given a 3 has nothing to do with the person who took my call but to do with the length of time it took my call to be answered….PLEASE get more people answering calls ASAP.! Not e

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Sadie Caswell

ManyPets

1 year ago

Hey there, Thanks for leaving us a review. I'm sorry it took a while for you to get through to us. We know our phone lines can be quite busy, we're currently hiring new team members to help fix this and we're so sorry for the wait. I'm so glad we were able to help with your query and I hope you and your pet are doing well! Have a lovely day! Sadie The ManyPets Team

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Anthony

CLECKHEATON

1 year ago

Date of purchase: 18/08/2023

What Anthony said about ManyPets:

Easy to follow.

Vicky C

ManyPets

1 year ago

Thanks Anthony and it's great to hear you've had an easy start with us! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 18/08/2023

Due to a system error my policy was cancled leaving me with a huge amount of stress and worry as I have an on going claim... I had paid my premium then had an odd amount refunded I spent 40 minutes on

...

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Sadie Caswell

ManyPets

1 year ago

Hey there, Thanks for reaching out. I'm so sorry there was an issue with your policy. Our team are human and there can be occasions where system errors happen and mistakes are made, we're so sorry for any inconvenience that this has caused and we're glad that it's been sorted. If you need any more help please feel free to get in touch! Have a lovely day! Sadie The ManyPets Team

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Patricia

1 year ago

Date of purchase: 14/08/2023

What Patricia said about ManyPets:

Excellent customer service

Vicky C

ManyPets

1 year ago

Thanks Patricia and it's fab to hear we could impress you! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Claire

1 year ago

Date of purchase: 18/08/2023

What Claire said about ManyPets:

Easy process, very clear and efficient

Vicky C

ManyPets

1 year ago

Easy peasy! Thanks Claire, this is fab to hear! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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About ManyPets

Our customers voted us Pet Insurance Provider of the Year in the 2024, 2022 and 2021 Moneyfacts Consumer Awards and we’ve been awarded 5 stars by Fairer Finance 2024. We’re also winners of the Feefo Trusted Service Award 2024. We’ve created quality cover and customer service that pet owners love, protecting thousands of pets over the years. We offer up to £15,000 in lifetime vet fee cover with access to unlimited, 24/7 video vet calls. We're also the only UK provider with a 20% MoneyBack optional extra for no claims. See what customers say about our policies and claims here or visit our site to find out more.

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0345 340 4090

1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom