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ManyPets Reviews | Customer Service Reviews for https://www.feefo.com/reviews/manypets-uk | Feefo

Displaying all 79,996 reviews

Trusted Customer

1 year ago

Date of purchase: 14/08/2023

Didn’t give me time to rate 4 stars

Vicky C

ManyPets

1 year ago

Thank you for taking the time to share this and it's great to hear we could help out when you called. Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 15/08/2023

I thought it was really easy over the website to set up my account and when i spoke to someone on the phone they were really helpful and was able to answer all my questions.

Vicky C

ManyPets

1 year ago

Thanks so much for sharing this and we are so happy to hear you've had a positive start with us! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Margaret

1 year ago

Date of purchase: 15/08/2023

What Margaret said about ManyPets:

It covered everything I needed at a reasonable price

Vicky C

ManyPets

1 year ago

Thank you Margaret and it's fab to hear you are happy with your cover! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 15/08/2023

Very easy website and clear and concise information.

Vicky C

ManyPets

1 year ago

As easy as ABC! Thanks for the 5 star review and give us a shout if you need anything else! Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 12/08/2023

Absolutely no problems buying a new pet policy. Plenty information provided and great value.

Vicky C

ManyPets

1 year ago

Thanks so much for the kind words and we're happy to hear you've had a smooth start with us! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 15/08/2023

I phoned to query my renewal and was left most dissatisfied with your customer service

Sadie Caswell

ManyPets

1 year ago

Hey there, Thanks for reaching out. I'm so sorry you had a bad experience when you called us. We want to give everyone the best service we possibly can and we're so sorry we weren't able to meet your expectations. We'd love to know how we can improve so feel free to get in touch with your feedback. Have a lovely day! Sadie The ManyPets Team

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Trusted Customer

1 year ago

Date of purchase: 14/08/2023

Renewal of lifetime policy for our 13 month old puppy was a huge and completely unjustified 45% increase on the year 1 premium.
She's had some health problems (now sorted) but 45%?
It makes

...

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Sadie Caswell

ManyPets

1 year ago

Hey there, We appreciate your feedback. I'm sorry you're unhappy with the cost of your renewal. There are so many factors that go into calculating your renewal such as your dog's age, breed and location. We consider our price fair for the level of cover you had but the most important thing is that you have the right cover for you and your dog. I'm glad you were able to change your policy to something that better fit your needs, we'd really hate to lose you! Have a lovely day! Sadie The ManyPets Team

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Pamela

Wick, Highland Region

1 year ago

Date of purchase: 14/08/2023

What Pamela said about ManyPets:

my son recommended you and found the whole progress to get cover very fast and easy. also the cost of cover was amazing for what you are covered for.

Vicky C

ManyPets

1 year ago

Thank you Pamela and it's great to hear how impressed you are with your cover! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 14/08/2023

Straightforward

Vicky C

ManyPets

1 year ago

Lemon Squeezy! Thanks for the fab review, we really appreciate it! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Shannon

Scotland

1 year ago

Date of purchase: 14/08/2023

What Shannon said about ManyPets:

Really straight forward to fill out information and easy to navigate the website. I made a mistake with the date of birth before purchasing, not realising until after I had purchased, and the website

...

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Vicky C

ManyPets

1 year ago

Thank you Shannon and that's brilliant to hear! We hope your fabulous kittens are settling in well and give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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About ManyPets

Our customers voted us Pet Insurance Provider of the Year in the 2024, 2022 and 2021 Moneyfacts Consumer Awards and we’ve been awarded 5 stars by Fairer Finance 2024. We’re also winners of the Feefo Trusted Service Award 2024. We’ve created quality cover and customer service that pet owners love, protecting thousands of pets over the years. We offer up to £15,000 in lifetime vet fee cover with access to unlimited, 24/7 video vet calls. We're also the only UK provider with a 20% MoneyBack optional extra for no claims. See what customers say about our policies and claims here or visit our site to find out more.

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0345 340 4090

1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom