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ManyPets Reviews | Customer Service Reviews for https://www.feefo.com/reviews/manypets-uk | Feefo

Displaying all 79,996 reviews

Jayne

1 year ago

Date of purchase: 11/08/2023

What Jayne said about ManyPets:

The advisor was very helpful and very polite

Vicky C

ManyPets

1 year ago

Thanks Jayne and we're happy to hear that Shauna was able to help, we'll be sure to leave her know! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 08/08/2023

Telephone wait far too long. No indication of length of time I would have to wait. I tried on different days at different times over the past 10 days and gave up after 25, 50, 42, and 23 minutes. Onc

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Sadie Caswell

ManyPets

1 year ago

Hey there, Thanks for your feedback. I'm so sorry you had a hard time getting through to us. We know our hold times have been longer than usual lately and we're in the process of hiring new team members to help speed things up. We're so sorry for the wait. I'm so glad we were able to help you and I hope you and your pet are ok! Have a lovely day! Sadie The ManyPets Team

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Trusted Customer

1 year ago

Date of purchase: 11/08/2023

Very clearly set out with no jargon to decode. You know exactly what cover you’re paying for

Vicky C

ManyPets

1 year ago

Thanks for the fab review and we're thrilled to hear you found our policies easy to understand, it's something we strive towards! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Stephen

1 year ago

Date of purchase: 10/08/2023

What Stephen said about ManyPets:

The operation was fine but the paperwork is too much. I appreciate that it has to be in everyday english, but a bit more technical and less of it, would actually make it easier to follow. I lost th

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Vicky C

ManyPets

1 year ago

Thanks Stephen, we are always looking for ways to improve so we appreciate the feedback! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 07/08/2023

Fantastic !

Vicky C

ManyPets

1 year ago

Thanks for the fab 5 star review! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Delereen

Hartlepool

1 year ago

Date of purchase: 10/08/2023

What Delereen said about ManyPets:

very profesinal very friendly gave me all my options great service keep up the good work . I am a new customer with Many Pets and will not be going anywhere else. A very big thank you.

Vicky C

ManyPets

1 year ago

Aww thanks Delereen, we are so lucky to have such fab customers like you! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 10/08/2023

Good information on the webb

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June

1 year ago

Date of purchase: 10/08/2023

What June said about ManyPets:

Awful company now, I am moving all my cats to Pet Plan. Many pets have taken 6 months to deal with my legitimate claim and caused me huge stress.

Sadie Caswell

ManyPets

1 year ago

Hi June, Thanks for reaching out. I'm so sorry to hear you had a bad experience claiming with us. We know our timeframes haven't been as quick as they should be and we're so sorry for the delay. We're doing everything we can to fix this. We're so sorry to have lost you but we wish you all the best with your new insurer! Have a great day! Sadie The ManyPets Team

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Trusted Customer

1 year ago

Date of purchase: 24/07/2023

I found it very easy to fill in the details required - they were clear and concise.

Vicky C

ManyPets

1 year ago

Thank you and we hope the lovely Betty is keeping well! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Julie

1 year ago

Date of purchase: 05/08/2023

What Julie said about ManyPets:

Superb, clear website. Friendly and professional telephone advisors, no pushy sales.

Vicky C

ManyPets

1 year ago

Thanks Julie and it's great to hear we've been able to impress you! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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About ManyPets

Our customers voted us Pet Insurance Provider of the Year in the 2024, 2022 and 2021 Moneyfacts Consumer Awards and we’ve been awarded 5 stars by Fairer Finance 2024. We’re also winners of the Feefo Trusted Service Award 2024. We’ve created quality cover and customer service that pet owners love, protecting thousands of pets over the years. We offer up to £15,000 in lifetime vet fee cover with access to unlimited, 24/7 video vet calls. We're also the only UK provider with a 20% MoneyBack optional extra for no claims. See what customers say about our policies and claims here or visit our site to find out more.

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0345 340 4090

1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom