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ManyPets Reviews | Customer Service Reviews for https://www.feefo.com/reviews/manypets-uk | Feefo

Displaying all 79,996 reviews

Trusted Customer

1 year ago

Date of purchase: 03/08/2023

Website very and simple to follow. Efficient and straightforward.. Very competitive quote for comprehensive lifetime cover of multiple animals. Excellent reviews of their practise.

Vicky C

ManyPets

1 year ago

Wow! Thanks for this paws-itively fab review and we're pleased to hear you are happy! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 03/08/2023

Richard from Many Pets was extremely helpful. He called back as arranged which meant that I didn't have to contact the help centre directly

Vicky C

ManyPets

1 year ago

Ah thank you and we'll be sure to let Richard know of your kind words! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Stephen

Hyde Cheshire.

1 year ago

Date of purchase: 03/08/2023

What Stephen said about ManyPets:

Information-simple and easy to understand, Well documented insurance reasonably priced plans

Vicky C

ManyPets

1 year ago

Thank for the pawsome feedback Stephen and it's fab to hear you've had a positive start with us! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 03/08/2023

I renewed but cannot see how an increase of 25% is justified.

Sadie Caswell

ManyPets

1 year ago

Hey there, Thanks for your review. I'm sorry you're unhappy with the cost of your renewal. There are so many factors that go into calculating the cost of your renewal such as your pet's age, breed and location. We consider our price fair for the level of cover you have but the most important thing is that you have the right cover for your pet. We're so happy our cover suits you and that you've renewed with us! Have a lovely day! Sadie The ManyPets Team

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Rachael

Ex84bl

1 year ago

Date of purchase: 26/07/2023

What Rachael said about ManyPets:

Different company, have tried another before, but not impressed with them. I hope you are more reliable.

Vicky C

ManyPets

1 year ago

Thanks Rachael, we hope to impress you and we're here if you ever need anything! Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 31/07/2023

Disappointed with slow response to email query
You are fast to send promo emails headed 'We're here to help' etc, but once signed up, it seems a mammoth task for you to answer a simple email. I

...

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Sadie Caswell

ManyPets

1 year ago

Hey there, Thanks for reaching out. I'm sorry its taking longer than expected to get back to you. We're handling a large amount of queries which has slowed down our response time. We're working hard to get through everything as quickly as possible and we're so sorry for the delay. We promise we're not ignoring you! I've asked for this to be looked into and we'll be in touch soon! Have a lovely day! Sadie The ManyPets Team

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Sandra

1 year ago

Date of purchase: 02/08/2023

What Sandra said about ManyPets:

Very quick and easy to negotiate the website also found best value for money cover

Vicky C

ManyPets

1 year ago

Thanks Sandra and it's great to hear you are happy with your new cover! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Kelly

1 year ago

Date of purchase: 21/07/2023

What Kelly said about ManyPets:

Good price, fantastic rewards, discounts online vet.

Vicky C

ManyPets

1 year ago

Thanks Kelly and it's great to hear you are happy with your cover and the services we provide! Give us a shout if you need anything else,Best wishes, V. The ManyPets team 🐾️

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Laetitia

Swindon

1 year ago

Date of purchase: 31/07/2023

What Laetitia said about ManyPets:

The online service to purchase insurance, was very easy

Vicky C

ManyPets

1 year ago

Thanks Laetitia and it's great to hear how easy peasy it was setting up your cover! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 01/08/2023

was a simple process to sign up on line

Vicky C

ManyPets

1 year ago

Thanks for sharing this and it's fab to hear how simple it was setting up cover! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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About ManyPets

Our customers voted us Pet Insurance Provider of the Year in the 2024, 2022 and 2021 Moneyfacts Consumer Awards and we’ve been awarded 5 stars by Fairer Finance 2024. We’re also winners of the Feefo Trusted Service Award 2024. We’ve created quality cover and customer service that pet owners love, protecting thousands of pets over the years. We offer up to £15,000 in lifetime vet fee cover with access to unlimited, 24/7 video vet calls. We're also the only UK provider with a 20% MoneyBack optional extra for no claims. See what customers say about our policies and claims here or visit our site to find out more.

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0345 340 4090

1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom