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ManyPets Reviews | Customer Service Reviews for https://www.feefo.com/reviews/manypets-uk | Feefo

Displaying all 79,996 reviews

Nicola

1 year ago

Date of purchase: 02/08/2023

What Nicola said about ManyPets:

Was really easy to switch policies. The staff member was very helpful and friendly.

Vicky C

ManyPets

1 year ago

Aww thanks Nicola and we're thrilled to hear we could help out! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Sudi

1 year ago

Date of purchase: 02/08/2023

What Sudi said about ManyPets:

Very good service

Vicky C

ManyPets

1 year ago

Thanks Sudi and it's great to hear we could help! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 30/07/2023

Promised a £30 Amazon voucher not received emailed customer service no reply. If this is a example of your service I worry for the future

Sadie Caswell

ManyPets

1 year ago

Hi there, Thanks for reaching out. I'm sorry no one got back to you about your voucher. Your policy needs to be active for at least 30 days before we can send you your voucher. If you still have any issues after this time please feel free to get in touch and we'll be happy to help! Have a great day! Sadie The ManyPets Team

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Susan

Wincanton

1 year ago

Date of purchase: 02/08/2023

What Susan said about ManyPets:

Agent very patient and helpful in trying to find the best level of cover that would suit both Cadbury’s needs and our affordability. In the claims dept Gabby was very helpful in sorting out a refund o

...

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Vicky C

ManyPets

1 year ago

Thanks so much Susan and it's great to hear that our team was able to help you and the lovely Cadbury! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 02/08/2023

Easy website to use

Vicky C

ManyPets

1 year ago

Thanks and it's great to hear our website was simple to use! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Alexander

1 year ago

Date of purchase: 02/08/2023

What Alexander said about ManyPets:

Simple and easy to navigate. Used before and has been great.

Vicky C

ManyPets

1 year ago

Thanks Alexander and it's great to hear you've had a positive time with us! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Deborah

1 year ago

Date of purchase: 30/07/2023

What Deborah said about ManyPets:

Easy to join. Impressed with all the offers. Definitely one up on other pet Insurance companies.

Vicky C

ManyPets

1 year ago

Thanks Deborah and who doesn't love some perks! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 31/07/2023

I tried to call you and hung up at 8 minutes being charged the whole time on a premium rate number. Looking into other insurances.

Sadie Caswell

ManyPets

1 year ago

Hey there, Thanks for your feedback. I'm so sorry you were on hold for a while. We know our phone lines are quite busy right now and we're hiring new team members to help fix this. We're so sorry for the wait and would really hate to lose you! Have a lovely day! Sadie The ManyPets Team

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Jackie

1 year ago

Date of purchase: 31/07/2023

What Jackie said about ManyPets:

Informed easy and value for money.

Vicky C

ManyPets

1 year ago

Thanks Jackie and it's great to hear you are happy with your new cover! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 01/08/2023

Horrible customer sevice

Sadie Caswell

ManyPets

1 year ago

Hey there, Thanks for your feedback. I'm so sorry to hear you've had a bad experience with us. We want to give all of our pet parents the best service possible and we're so sorry we weren't able to meet your expectations. We'd love to be able to help and improve so please feel free to get in touch with your details and where we went wrong for you. Have a lovely day! Sadie The ManyPets Team

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About ManyPets

Our customers voted us Pet Insurance Provider of the Year in the 2024, 2022 and 2021 Moneyfacts Consumer Awards and we’ve been awarded 5 stars by Fairer Finance 2024. We’re also winners of the Feefo Trusted Service Award 2024. We’ve created quality cover and customer service that pet owners love, protecting thousands of pets over the years. We offer up to £15,000 in lifetime vet fee cover with access to unlimited, 24/7 video vet calls. We're also the only UK provider with a 20% MoneyBack optional extra for no claims. See what customers say about our policies and claims here or visit our site to find out more.

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0345 340 4090

1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom