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ManyPets Reviews | Customer Service Reviews for https://www.feefo.com/reviews/manypets-uk | Feefo

Displaying all 79,996 reviews

Trusted Customer

1 year ago

Date of purchase: 31/07/2023

I’ve been with MANYPETS before and I wanted to get my new dog insured so it was a no brainier to go with MANYPETS again. The customer service is excellent and they listen to what you want for your dog

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Vicky C

ManyPets

1 year ago

Aww this is amazing and thanks for sharing, we're very lucky to have such lovely customers like you! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Veronica

1 year ago

Date of purchase: 23/07/2023

What Veronica said about ManyPets:

Creating a plan for both my cats was very quick and easy, and I'm happy with the cost.

Vicky C

ManyPets

1 year ago

Thanks Veronica, we're pleased to hear it was so easy setting up your cover and not a cat-astrophe! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Francine

Smarden

1 year ago

Date of purchase: 31/07/2023

What Francine said about ManyPets:

Quick and easy to set up my pet insurance. After comparing other insurance companies, many pets look great value!

Vicky C

ManyPets

1 year ago

Thanks Francine, that's great to hear and who doesn't love good value! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 27/07/2023

They were incredibly helpful

Vicky C

ManyPets

1 year ago

Thank you and we're pleased we could help! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Linda

1 year ago

Date of purchase: 31/07/2023

What Linda said about ManyPets:

Really easy to take out the policy. All correspondence came through quickly.

Vicky C

ManyPets

1 year ago

Thanks Linda and it's great to hear you've had a positive start with us! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Jessica

1 year ago

Date of purchase: 31/07/2023

What Jessica said about ManyPets:

My conversation on Thursday evening was with an extremely rude girl who tried to argue with me rather than help me come to a resolution. I have been told my policy is being reinstated, yet I have stil

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Sadie Caswell

ManyPets

1 year ago

Hey Jessica, Thanks for reaching out. I'm so sorry there was an issue with your policy and that our team weren't helpful. We want to give everyone the best service possible and make sure we can help when there are problems. We're so sorry for any upset this has caused and your feedback will be passed along. We'll be in touch about your policy and your complaint, if you need any help please feel free to get in touch! Have a lovely day! Sadie The ManyPets Team

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Trusted Customer

1 year ago

Date of purchase: 28/07/2023

I found everything quite easy to understand and lots of information given

Vicky C

ManyPets

1 year ago

Thank you and it's great to hear you've been pleased with our website! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Abigail

Eryri

1 year ago

Date of purchase: 27/07/2023

What Abigail said about ManyPets:

Kayleigh dealt brilliantly with my queries. She’s a gem! I was struggling with the increase of £120.00 approx to my premium with Many Pets, but found the same policy cheaper through Go Compare. My

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Vicky C

ManyPets

1 year ago

Thank you so much for sharing this and for your kind words about Kayleigh, we will be sure to let her know! We hope your lovely boy is well and give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Susan

Cheshire

1 year ago

Date of purchase: 30/07/2023

What Susan said about ManyPets:

I’m a new customer to this company so can only review on ease of completing the online form which was easy and fast.

Vicky C

ManyPets

1 year ago

Aww thanks for the purrfect feedback Susan, it's fab to hear how easy it was setting up your cover! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Ali

London

1 year ago

Date of purchase: 26/07/2023

What Ali said about ManyPets:

A bit of waiting time over the phone to reach an operator, but they were helpful and understanding. Issue was resolved immediately.

Vicky C

ManyPets

1 year ago

Thank you Alessandra and we're pleased to hear we could help! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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About ManyPets

Our customers voted us Pet Insurance Provider of the Year in the 2024, 2022 and 2021 Moneyfacts Consumer Awards and we’ve been awarded 5 stars by Fairer Finance 2024. We’re also winners of the Feefo Trusted Service Award 2024. We’ve created quality cover and customer service that pet owners love, protecting thousands of pets over the years. We offer up to £15,000 in lifetime vet fee cover with access to unlimited, 24/7 video vet calls. We're also the only UK provider with a 20% MoneyBack optional extra for no claims. See what customers say about our policies and claims here or visit our site to find out more.

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0345 340 4090

1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom