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ManyPets Reviews | Customer Service Reviews for https://www.feefo.com/reviews/manypets-uk | Feefo

Displaying all 79,996 reviews

Trusted Customer

1 year ago

Date of purchase: 29/07/2023

Had problems logging into my account which seemed to take forever to resolve.
Also disappointed at the 18% cost increase which is way about the cost of living increase. Still I suppose you have t

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Sadie Caswell

ManyPets

1 year ago

Hey there, Thanks for your review. I'm sorry you've had issues with your account and your renewal. There are so many factors that go into calculating the cost of your renewal such as your pet's age, breed and location. We consider this price fair for the level of cover you have but the most important thing is that you've got the right cover for your pet. If you'd like to discuss your policy options please feel free to get in touch! I'm so glad your log in issues has been resolved and I hope you and your pet are ok! Have a lovely day! Sadie The ManyPets Team

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Trusted Customer

1 year ago

Date of purchase: 24/07/2023

Easy to understand made me purchase simple

Jessica

ManyPets

10 months ago

Hi there, Thank you so much for taking the time to leave your review with us, we're thrilled you found the process of selecting and setting up your policy with us to be easy and simple! We're here if you need us, so please don't hesitate to get in touch. All the best, The Many Pets team

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Jennifer

1 year ago

Date of purchase: 28/07/2023

What Jennifer said about ManyPets:

Bought today to cover my best friend

Jessica

ManyPets

10 months ago

Hi Jennifer, Thank you for taking the time to leave your review about your recent policy purchasing experience. We're thrilled that you have found it 5* worthy when setting up a policy for your best friend! We're here if you need us, so please don't hesitate to get in touch. All the best, The Many Pets team

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Julie

1 year ago

Date of purchase: 27/07/2023

What Julie said about ManyPets:

Very easy to use the website and clear information

Jessica

ManyPets

10 months ago

Ahh, thank you so much for taking the time to leave your review with us, Julie! We're thrilled to hear about your online policy purchasing experience and how easy our website was when selecting and setting up your policy. We're here if you need us, so please don't hesitate to get in touch. All the best, The Many Pets team

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James

1 year ago

Date of purchase: 28/07/2023

What James said about ManyPets:

Good service from representative and good service

Jessica

ManyPets

10 months ago

Hi James, Thank you for your 5* review. We're thrilled you found the policy purchasing experience with our brilliant customer support team to be 5* worthy. We're here if you need us, so please don't hesitate to get in touch. All the best, The Many Pets team

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Sue

Cardiff

1 year ago

Date of purchase: 28/07/2023

What Sue said about ManyPets:

When i eventually got through, the gentleman I spoke to was very thorough and answered my queries well. Unfortunately it was my 3rd attempt to get through and I found myself holding for 26 minutes and

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Michael

1 year ago

Date of purchase: 28/07/2023

What Michael said about ManyPets:

Excellent value for 2 pet cover,easy to purchase. Also excellent reviews.

Vicky C

ManyPets

1 year ago

Thanks for the awesome review Michael and we hope your lovely fur family are keeping well! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 22/07/2023

Quick and easy quotation process with a cheap price. Hopefully, it's as good as it seems 🤞

Vicky C

ManyPets

1 year ago

Thanks for the fab review and we're thrilled to hear you've had a good experience so far! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 27/07/2023

They did not send a reminder for renewal which had more than doubled in price. Then sent multiple confusing emails 2 months later to renewal the policy. i tried to sort but got stuck on hold for over

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Sadie Caswell

ManyPets

1 year ago

Hey there, Thanks for reaching out. I'm sorry there was an issue with your renewal. There can be occasions where our systems fail and we're so sorry for any inconvenience this caused. We're sad to see you go but we wish you all the best with your new insurer! Have a lovely day! Sadie The ManyPets Team

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Abigail

Caernarfon

1 year ago

Date of purchase: 27/07/2023

What Abigail said about ManyPets:

Kayleigh is an amazing colleague of yours at Many Pets. She’s easy to talk to, empathetic and very astute! When my mobile signal cut out, she immediately phoned me back, which is a gem of a response

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Vicky C

ManyPets

1 year ago

Aww thanks so much Abigail and we'll be sure to let Kayleigh know of your kind words! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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About ManyPets

Our customers voted us Pet Insurance Provider of the Year in the 2024, 2022 and 2021 Moneyfacts Consumer Awards and we’ve been awarded 5 stars by Fairer Finance 2024. We’re also winners of the Feefo Trusted Service Award 2024. We’ve created quality cover and customer service that pet owners love, protecting thousands of pets over the years. We offer up to £15,000 in lifetime vet fee cover with access to unlimited, 24/7 video vet calls. We're also the only UK provider with a 20% MoneyBack optional extra for no claims. See what customers say about our policies and claims here or visit our site to find out more.

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0345 340 4090

1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom