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ManyPets Reviews | Customer Service Reviews for https://www.feefo.com/reviews/manypets-uk | Feefo

Displaying all 79,996 reviews

Hilary

1 year ago

Date of purchase: 18/07/2023

What Hilary said about ManyPets:

I actually rung to cancel my pet insurance since the premiums had gone up by £200 a year with no claims ever in 6 years . The lady i spoke to was very understanding and although we worked out a month

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Vicky C

ManyPets

1 year ago

Thanks so much for sharing this Hillary and we are so thrilled to hear that Tracey was able to help and you decided to stay with us another year! Give us a shout if you need anything else, Best wishes, V. The ManyPets Team 🐾️

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Adrian

Nuneaton

1 year ago

Date of purchase: 18/07/2023

What Adrian said about ManyPets:

Read lots of good reviews and prices were very reasonable.
Completed online form but wouldn't register so called office and they sorted it.

Vicky C

ManyPets

1 year ago

Thanks Adrian and we're glad to have been able to help when you called! Give us a shout if you need anything else, Best wishes, V. The ManyPets Team 🐾️

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Sally

Surrey

1 year ago

Date of purchase: 17/07/2023

What Sally said about ManyPets:

I couldn't get through to you on the phone - I held for 10 mins and gave up! I was unsure if my contract had gone through, as the hold page crashed, and I presumed it had failed, only to find an hour

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Sadie Caswell

ManyPets

1 year ago

Hi Sally, Thanks for your review. I'm so sorry you were waiting on hold. We know our timescales are longer than usual and we're in the process of hiring new team members to help fix this. We're so sorry for the delay. I'm so happy your contract has gone through and hope you and your pet are ok! Have a lovely day! Sadie The ManyPets Team

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Louis

1 year ago

Date of purchase: 14/07/2023

What Louis said about ManyPets:

I was given a renewal quotation which was much higher than many of the offers you could have given me...which I discovered when I went on to Comparehe Market.com and consequently called you. It was on

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Sadie Caswell

ManyPets

1 year ago

Hi Louis, Thanks for your feedback. I'm sorry you were unhappy with your renewal. I can see you spoke to our team members and the reason you found a cheaper option with us on Compare The Market was because you had selected a higher excess option. We're so sorry to see you go but the most important thing is that you've got the right cover for your pet. We wish you all the best with your new insurer. Have a lovely day! Sadie The ManyPets Team

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Trusted Customer

1 year ago

Date of purchase: 17/07/2023

Comprehensive cover at very competitive rates. Something for everyone. Easy to apply online with instant cover.

Vicky C

ManyPets

1 year ago

Thanks so much for sharing this and we're thrilled to hear about your great experience so far! Give us a shout if you need anything else, Best wishes, V. The ManyPets team

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Sara

1 year ago

Date of purchase: 17/07/2023

What Sara said about ManyPets:

Very easy to set up online and to select the appropriate cover.

Vicky C

ManyPets

1 year ago

Aww thanks Sara and it's great to hear how easy it was setting up your cover! Give us a shout if you need anything else, Best wishes, V. The ManyPets team

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Trusted Customer

1 year ago

Date of purchase: 14/07/2023

The agents I spoke with ( Tasha and Farai) were patient, and understanding and provided clear advice and guidance regarding my policy renewal, however, had to wait in a telephone queue for almost an h

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Vicky C

ManyPets

1 year ago

Hi there, thanks for sharing this. We are sorry to hear about your wait, we are experiencing a high number of calls at the moment. But we're pleased to hear that Tasha and Farai could help! Give us a shout if you need anything else, Best wishes, V. The ManyPets team

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Trusted Customer

1 year ago

Date of purchase: 17/07/2023

Yes I would definitely recommend many pets very helpful and explained everything in clear detail

Vicky C

ManyPets

1 year ago

Thanks so much, we really appreciate this and fab to hear we could help! Give us a shout if you need anything else, Best wishes, V. The ManyPets team

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Christopher

1 year ago

Date of purchase: 17/07/2023

What Christopher said about ManyPets:

Problem solved quickly and effectively

Vicky C

ManyPets

1 year ago

Thanks Christopher and it's great to hear we could help! Give us a shout if you need anything else, Best wishes, V. The ManyPets team

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Theresa Ruby Beardsley

Somerset

1 year ago

Date of purchase: 13/07/2023

What Theresa Ruby Beardsley said about ManyPets:

I spoke to a adviser & she was very helpful going through different plans that suited me more I have been with many pets for 4 yrs

Vicky C

ManyPets

1 year ago

Thanks Theresa and we're pleased to hear we could help out! Give us a shout if you need anything else, Best wishes, V. The ManyPets Team 🐾️

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About ManyPets

Our customers voted us Pet Insurance Provider of the Year in the 2024, 2022 and 2021 Moneyfacts Consumer Awards and we’ve been awarded 5 stars by Fairer Finance 2024. We’re also winners of the Feefo Trusted Service Award 2024. We’ve created quality cover and customer service that pet owners love, protecting thousands of pets over the years. We offer up to £15,000 in lifetime vet fee cover with access to unlimited, 24/7 video vet calls. We're also the only UK provider with a 20% MoneyBack optional extra for no claims. See what customers say about our policies and claims here or visit our site to find out more.

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0345 340 4090

1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom