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ManyPets Reviews | Customer Service Reviews for https://www.feefo.com/reviews/manypets-uk | Feefo

Displaying all 79,996 reviews

Trusted Customer

1 year ago

Date of purchase: 06/07/2023

After having my dog insured by the same company for 9years, and never making a claim, my renewal quote was ridiculous. I had heard of manypets through friends, a local charity and Dogfest and decided

...

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Vicky C

ManyPets

1 year ago

Hey! Thanks so much for sharing this and we're thrilled to hear how happy you are with your cover and the price! We hope your fur family are all well! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Lesley

nottingham

1 year ago

Date of purchase: 12/07/2023

What Lesley said about ManyPets:

They made a point of all the PERKS you get but when trying to get the discount of fleas/worming the offer had run out on 30th June!!

Vicky C

ManyPets

1 year ago

Hi Lesley, we're sorry to hear that and thanks for bring this to our attention and we are gonna feed this back to the team! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 12/07/2023

Have had a policy with them fo over a year - lost our pet recently old age with claims stil not paid after four request to close account. Finally with still no payment, recorded the death of our dog

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Sadie Caswell

ManyPets

1 year ago

Hey there, Thanks for reaching out. I'm so sorry to hear your pet passed away, I hope you're ok. We're so sorry its taking a while to pay out your claim, our team are dealing with such a large volume of claims right now which has slowed us down. We're working hard to get through everything as quickly as possible and we're so sorry for the delay. I've asked for your claim to be looked into and we'll be in touch soon! Have a lovely day! Sadie The ManyPets Team

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Caron

1 year ago

Date of purchase: 30/06/2023

What Caron said about ManyPets:

The site was very easy to use and view the different quotes, competitively priced.

Vicky C

ManyPets

1 year ago

Thanks Caron and we're thrilled to hear how simple it was setting up your cover! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Maria Spiers

Sutton Coldfield

1 year ago

Date of purchase: 12/07/2023

What Maria Spiers said about ManyPets:

Excellent service and great prices for a superb product

Vicky C

ManyPets

1 year ago

Aww thanks Maria and we're so pleased to hear you are happy with your cover! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Mike

1 year ago

Date of purchase: 12/07/2023

What Mike said about ManyPets:

Good value for money and the video calls to a vet 24/7 is invaluable. There are also different levels to choose from we chose the £4000 level for our dog.

Vicky C

ManyPets

1 year ago

Thanks Mike and we hope your fab dog is keeping well! It's great to hear how pleased you are and the FirstVet really does put your mind at ease! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Josephine

1 year ago

Date of purchase: 12/07/2023

What Josephine said about ManyPets:

Just answer the phone and emails I didn't activate my account but went through anyway have been trying to cancel

Sadie Caswell

ManyPets

1 year ago

Hi Josephine, Thanks for reaching out. I'm so sorry you're having a hard time getting through to us. We know our lines are busier than usual and we're in the process of hiring new team members to help fix this. We're so sorry for the wait. I've asked for your emails to be responded to and we'll be in touch soon! Have a lovely day! Sadie The ManyPets Team

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Trusted Customer

1 year ago

Date of purchase: 11/07/2023

Great service did it all online with ease and got great cover for our two little dashounds

Vicky C

ManyPets

1 year ago

Thanks so much and it's great to hear it was so easy peasy setting up your cover for your lovely pups! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Jill

Whitburn

1 year ago

Date of purchase: 11/07/2023

What Jill said about ManyPets:

Web site straight forward easy to purchase policy competitive pricing

Vicky C

ManyPets

1 year ago

Thank you Jill and it's fab to hear you've had a positive start with us! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Derek

1 year ago

Date of purchase: 08/07/2023

What Derek said about ManyPets:

Yes seem lik a good company bye the feedback responses

Vicky C

ManyPets

1 year ago

Thanks Derek and please do reach out of you ever need anything - we're here for you! Best wishes, V. The ManyPets team 🐾️

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About ManyPets

Our customers voted us Pet Insurance Provider of the Year in the 2024, 2022 and 2021 Moneyfacts Consumer Awards and we’ve been awarded 5 stars by Fairer Finance 2024. We’re also winners of the Feefo Trusted Service Award 2024. We’ve created quality cover and customer service that pet owners love, protecting thousands of pets over the years. We offer up to £15,000 in lifetime vet fee cover with access to unlimited, 24/7 video vet calls. We're also the only UK provider with a 20% MoneyBack optional extra for no claims. See what customers say about our policies and claims here or visit our site to find out more.

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0345 340 4090

1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom