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ManyPets Reviews | Customer Service Reviews for https://www.feefo.com/reviews/manypets-uk | Feefo

Displaying all 79,996 reviews

Maria

1 year ago

Date of purchase: 05/07/2023

What Maria said about ManyPets:

Quick service without bureaucracy. Easy to set up your insurance. Flexible options for your pet.

Vicky C

ManyPets

1 year ago

Thanks Maria, we try to make insurance as jargon free as possible so we're glad to hear of your experience! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 05/07/2023

When we finally got through,the young lady was helpful & pleasant. But we were waiting half an hour to speak to a person.

Vicky C

ManyPets

1 year ago

Hi there, we're sorry to hear that, we are experiencing a high number of calls at the moment but we're glad we could help when you came through. Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Lisa

1 year ago

Date of purchase: 05/07/2023

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What Lisa said about ManyPets:

I would recommend Many Pets the service I received yesterday was very supportive and helpful while dealing with cover for my dachshund m.

Vicky C

ManyPets

1 year ago

Thanks Lisa and OMG!! How beautiful is your pup! We're pleased to hear we could help and give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Charlotte

1 year ago

Date of purchase: 02/07/2023

What Charlotte said about ManyPets:

Easy to use. Great app. Fantastic vet facetime service!

Vicky C

ManyPets

1 year ago

Thanks Charlotte and we're pleased to hear that FirstVet were able to help! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Lesley

1 year ago

Date of purchase: 04/07/2023

What Lesley said about ManyPets:

Great service when you get through to an Adviser. But each time, it takes about 15 minutes hanging on.

Sadie Caswell

ManyPets

1 year ago

Hi Lesley, We appreciate your review. I'm sorry you're unhappy with the time it takes to get through to us. We know we've been busy and we're in the process of hiring new team members to help fix this. We're so sorry for the wait. I'm glad we've been able to help you and hope you and your pet are ok! Have a lovely day! Sadie The ManyPets Team

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John grant

Glasgow

1 year ago

Date of purchase: 04/07/2023

What John grant said about ManyPets:

I believe that Many Pets really care about our pets and the staff are fantastic

Vicky C

ManyPets

1 year ago

Thanks John and we'll be sure to let Stephanie know of your kind words! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 04/07/2023

Although they admitted their error they should not have cancelled my pet’s policy, it causes unnecessary stress to customers

Sadie Caswell

ManyPets

1 year ago

Hey there, Thanks for reaching out. I'm so sorry there was an issue with your policy. Our team are human and there can be occasions where mistakes are made. We're so sorry for any stress or inconvenience this has caused. I hope this has all been sorted now. If you need any help please don's hesitate to get in touch! Have a lovely day! Sadie The ManyPets Team

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Trusted Customer

1 year ago

Date of purchase: 04/07/2023

Was insured with another provider and the renewals for two of my cats were over double last year's premium even though no claims for 3 years. MP premiums were reasonable and I liked the idea of one ex

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Vicky C

ManyPets

1 year ago

Thanks for sharing this and we're so pleased to have you and your cats with us! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Gordie Walker

Belfast

1 year ago

Date of purchase: 04/07/2023

What Gordie Walker said about ManyPets:

The cover provides peace of mind for us as we would hate to have any problems with our two old English sheepdogs. It’s great knowing that they are covered for health matters when it matters

Vicky C

ManyPets

1 year ago

Aww thanks Gordon for your kind words and we hope your lovely sheepdogs are well! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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Trusted Customer

1 year ago

Date of purchase: 01/07/2023

Very easy to use

Vicky C

ManyPets

1 year ago

Easy Peasy! Thanks for this fab 5 star feedback! Give us a shout if you need anything else, Best wishes, V. The ManyPets team 🐾️

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About ManyPets

Our customers voted us Pet Insurance Provider of the Year in the 2024, 2022 and 2021 Moneyfacts Consumer Awards and we’ve been awarded 5 stars by Fairer Finance 2024. We’re also winners of the Feefo Trusted Service Award 2024. We’ve created quality cover and customer service that pet owners love, protecting thousands of pets over the years. We offer up to £15,000 in lifetime vet fee cover with access to unlimited, 24/7 video vet calls. We're also the only UK provider with a 20% MoneyBack optional extra for no claims. See what customers say about our policies and claims here or visit our site to find out more.

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0345 340 4090

1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom